Einstein Plumbing Boise

After a poor experience with paying another Boise plumber who did not clearing the line completely (only two weeks earlier my line was clogged again), I found Einstein Plumbing on Google with high ratings and called. I was leery at first that they would not give me a quote over the phone, but decided that their ratings (and the number of customers in Boise that had given them such a good rating) that I would schedule the job to clear the main sewer line under my house. They were at my home on time-first thing Saturday morning-after calling to let me know they were on their way. They viewed the line with a camera, showed me the problem, cleaned the line out thoroughly with the proper machine, which was available on their truck at that time (the previous plumber in Boise had only punched a small hole through the roots blocking the line, with the snake they had available on their truck, to let water flow through), inspected the line again to make sure it was cleared well, showed me the results of their cleaning (and I could see for myself that the line was indeed cleared thoroughly with the use of their camera), and then gave me an estimate on the job for fixing the problem once and for all. I was extremely impressed with the professionalism and the thoroughness, the fact that they came equipped with everything to do the job completely the first time, and the fact that they informed me completely of the work that needed to be done to prevent the recurring problem. Even though they are more expensive than the Plumbers Boise competitors, I am so impressed with their preparedness and ability to communicate the problem to me, making sure I understood everything, that I will recommend them without hesitation and will also be calling them to do the work needed to fix the problem for good. more

I was skeptical going in to this cut-rate furnace tune-up deal. I expected I may be paying good money to be told how much I needed to spend on my furnace (which was working fine, but had not been serviced in several years). The heating & AC Boise service technician was the nicest guy. Very personable, and knowledgeable about my furnace. He went about taking apart and cleaning the parts. Then, uh oh, you have a cracked heat exchanger, and it's not worth fixing this kind and age of furnace. He wrote me up an estimate for a new furnace, installed. He told me scare stories about dying in the night of carbon monoxide. The Boise plumber from Einstein told me about new standards that will make it much more expensive to replace a furnace in the near future. I told him I'd give him a call, then did some research. First, the heat exchanger and a bunch of other essential parts CAN be replaced on this furnace for about 1/3 of the cost he gave me for a new furnace. Second, there's a positive pressure situation in the furnace such that when there is a crack in the heat exchanger, clean air leaks into the fire box, NOT carbon monoxide leaking into the clean air. And if there's a really huge failure in the heat exchanger, the furnace is likely to shut down - not kill you in your sleep. Third, the particular type of furnace I was offered is seen as low end, and likely to need MORE service sooner rather than later. Lastly, after I told him I'd call, he called back repeatedly and left messages on our phone. Clearly this Boise heating and air conditioning owner was anxious to close the deal. His messages were very personable and friendly, but unconvincing. more

new water heater installed and ready to go. thanks! more