They took apart my transmission without telling me. When I called to ask if they have had a chance to just ""look"" at it, he told me that it was taken apart and would be 500.00 to put it back together. I calmly told him there would be a tow truck there that day and I would bring a box and I want every single part from my transmission in that box because it was intact when you got it. They are not nice people. \r
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And then... I am a woman, but Edwards Transmission & Engines took advantage of my husband, which trickled down to me!!! My husband took his car to the Edward's in Greenwood, I think it is on Southport Road.The ""check engine"" light had come on. It was supposed to be a FREE diagnostics check, but when they called us 2 days later, they had removed the transmission, took it apart, checked it,(not replaced, or repaired it), told my husband what the problem was and said that if THEY did not fix it, it would cost him $1,200 (approx.) for them to put it back together and put it back into the car. All of this was done without our knowledge or permission, and nothing was free. And of course HE paid them!!! When we picked up the car, the ""check engine"" light was STILL on and we turned right around and went back. We then got some story about needing to run out a cycle of gas, check to make sure the gas cap was on tight, etc. This did not sit very well with me at all, so I finally HAD to speak up and ask why they did not do the gas cap check when we brought the car in?? I just received a cold stare and the owner kept talking to my husband. I took the car keys and left with the car in the same condition as BEFORE we took it, and AFTER they took our money. Needless to say, we got rid of that car and purchased a new one!!!!!!!!!! \r
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And then.....WOW i thought it was only me. I took mines to the one on Shadeland and they really did me in.They kept my car for three whole weeks,and everyday after that.I gave them a whopping 2700 hundred dollars and i was NOT happy.Everyday i had to take my car up to them because my check engine light was on constantly.I was out of a car for a total of 6 or 7 weeks.They eventually told me to unhook my radio because that was my proplem. And i thought they was crazy. Until i took my car to stereo advantage and they thought i was crazy,but i insisted on them unhooking it.And they did and guess what???? my check engine light went off no more problems afterv that BUT they still took my money....Please i advise whoever please do not go to them.
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