Lake Manawa Kia was extremely customer oriented from the moment we walked through the front door to the moment we drove away with a new car we hadn't expected on buying that evening. As a business owner, I appreciate a business that runs as efficiently and courteously as Lake Manawa Kia. All my questions were answered without any sales pressure, and the entire buying experience was a delight.\r
I had done my homework before I contacted Lake Manawa Kia. I had checked with dealers in Omaha, Lincoln, Kansas City and a few other cities to price the car I was looking for. I had gotten an unbelievable low quote from the H & H Omaha Kia dealer, but wanted to see what Lake Manawa had to offer. My wife had all but sealed the deal with H & H, and we were ready to leave Lake Manawa Kia to buy a car from H & H. When we recapped what was our best offer, we realized that Michelle and her crew had our very best interests at heart, and were sincere in their approach. Not only did they beat the Omaha price (and we live in Omaha and prefer to do business there), they had a far better choice of color and options. Alan was a real gentleman who understood my wife's concerns as he sat in the back seat during the test drive, and showed her the car's features. Ian Duffey was a pleasure to talk to. He reminded me of having a conversation with an old friend instead of the finance director. Last but certainly not least was the very polite Mr. Ronald Phillips, Jr., who was extremely efficient with the final details of the financing that we had intended on handling with our bank. The interest rate he got for us from the SAC credit union was far below the rate my own bank of thirty-five years had quoted me during my discovery phase before buying this car.\r
I learned a long time ago that my very best new customers come from the referrals of my satisfied old ones. I'm a new customer of Lake Manawa Kia, but have told everyone I come into contact with about the delightful people I met while buying a new car.\r
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Well done from every aspect!
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