This place is terrible. Theyt are very rough on vehicles. There was a line of people in the main office filing scratch claims. Literally!!! The attendants are rude and the owner is about as smart as a rock. Avoid like the plague. If the HIGHLAND location is this bad, I would avoid the others as well... plenty of other places to get cars washed right down the street that wont damage your vehicle or insult you when you make a claim.
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