Dusty's Tire

I've gone to Dusty's for radiator issues, tire issues, and more. They always impress me with their knowledge and their willingness to figure out what the true problem is. I once took my car in expecting to have them tell me that my tie rod ends were going bad and that they would need to be replaced, but instead the man looked at it, tightened a few things and let me drive away with a perfectly good front end!! I refer everyone I know to Dusty's. more

I brought in two tires to be mounted on my 1997 Jeep Wrangler. I paid the $40 and waited nearly two hours. I drove away, thinking everything was merry. After all, how difficult is it to mount tires? Especially for a tire shop? Evidently, rather difficult for these folks. First, one of my center cap on my rims fell off on the drive home. I called to complain, and was told they'd attempt to find a replacement. Sometime. Maybe. Then, every few days my tires would lose air pressure. I was literally filling up my tires on a daily basis. I missed a day, and one of my tires literally FELL OFF because it had lost all of its' air. I called, and Dusty's sent out an employee who filled and mounted it (for free) on the spot. The problem is this: I asked the employee what was wrong, or why this was happening. He told me he didn't know. He told me I could bring it back and they could fix it for a fee. A week later I took the vehicle to my usual mechanic in Des Moines. He confirmed the problems in less than five minutes. First, the rims are chrome. He explained that chrome rims can get very dirty and require cleaning before mounting or the bead won't hold. Dusty's didn't do this. Second, two of my valve stems were broken. He said it was common practice to replace all valve stems during a tire change. Dusty's didn't do this either. So, not only did Dusty's fail to adequately install my tires to begin with, even after my excessive problems, they did nothing to help me. I'm contacting the Better Business Bureau. I advise anyone reading this to avoid this business. I presume I just got a "bad apple" employee, but frankly, my experience is simply unacceptable. more

Only the name says Dusty ,as the service there was fast, courteous and reasonably priced. I called them to jump start my car when it wouldn't turn over this morning to take it to Iowa City Tire. IC Tire has lost a customer of 22 years to Dusty's. Located on the Coralville Strip between 6th Ave and 10th Ave, It is a small but well established business and will be very handy for me because I live close by. The staff was very friendly and helpful. I took a book and read while the new battery was being installed. From now on I will be a customer of Dusty's Tire and Service. more

Dustys Tire & Service offers quick service. There are times they are busy, so call ahead. The tires hanging from the ceiling baffled me and worried me a little! Gotta admit I have not seen this done anywhere else. It is definitely unique. I like taking my car here for oil changes after reading about them. more

I told my car there for a new battery, they said it would be done within a couple hours, before the couple hours were up, my car was sitting in my drive way, they drove it to my house for me, they have excellent service , friendly and fast service. I have had no problems with Dusty's and would tell everyone to go there more