Driver's Way Pelham

Our third time to purchase from Camara and she is always great and helpful. more

Will be back. more

The selection, service and knowledge of your dealership is outstanding. I will recommend to friends and family. more

Camara was very sweet, great at what she does more

We will be back! And I refer people here! Camara was amazing! more

Really one of the better car buying experiences. No pressure and nothing hidden. The sales person seemed to really want us to be pleased with the transaction. more

Very friendly and helpful during my first experience at Driver's Way. Super fast care buying experience! more

Caniara was very sweet, great at what she does. more

The staff here at Driver's Way are a wonderful people that has treated me like I was asking each time I have purchased a vehicle. Thanks. more

Great experience! We were not hassled or pressured. more

Great--Was very helpful made process a breeze more

The sales rep was very kind and helpful. more

We purchased used a car from Driver's Way. When we got there, we found that the product was just like they told us it was over the phone. We got the right attention and the right words. Everyone from the managers to the salesmen did very well. more

I have had a great experience working with Driver's Way's Auto Sales and I felt very comfortable the entire time during the buying process. They never made me feel pressured to buy an automobile from them, gave me the utmost respect and attention during the entire process and even met me at the airport with the car I was going to by and let me drive it back to the facility which was unheard of. I couldn't have had a better car buying experience and recommend these guys to anybody in the local area looking for a quality and dependable auto sales company that won't twist your arm into buying something. These guys are courteous and polite and work with you to meet your needs. - No pressure to buy - They met me at the airport with the car - Drove it back to facility with the car - Sales men were very courteous and professional - Great value for the price more

My interaction with sales was top notch and the sale process was a pleasure as expected. This was the second vehicle I purchased from them because I was happy with the first one and the experience. However, I returned the car I purchased when in cleaning and waxing it the next day, we discovered ""crows feet"" patterns in the paint which is indicative of hail damage. This is a big deal because hail damage will eventually cause the paint to flake off. \r \r In discussions with the service department, I was told that the service manager was familiar with the car and would get back to me. He did not but instead had the poor sale associate call back. I was told that they knew the damage was there, the only fix is to repaint the car, and repainting the car would devalue it, so they didn't fix the damage. I said repainting fixes the damage and I would accept either having the car repainted or compensation for me to get it repainted. \r \r The case went to the General Manager who said they would not do any remedy go ahead and bring the car back. I was told the price was adjusted for the damage which is partially true. According to Edmunds the condition of the vehicle would drop from outstanding to average (which is not a certifiable condition) and reduce the price about $4500. The price was about $1500 from retail / where they are pricing other cars. I told them that if the damage had been disclosed, which it was not, I would have been able to decide if the price reduction vs. the damage was a good deal for me. \r \r Basically, they paid too much for a damaged car, choose to put in on the line and hope no one would notice as unless you have seen hail damage on paint you would not know, instead of taking a loss on an error. Instead of customer satisfaction, they choose to accept the car as a return and put it back on the lot as a certified car (not value or clearance) without acknowledging the damage. \r \r This is not the Driver's Way I knew from my last experience nor what I expected. It makes me wonder what other items pass inspection that should not. I used to recommend this dealer to everyone who was looking for a car - not any longer. I am currently purchasing a vehicle from their competitor and recommend to anyone to do the same. more

What a rip!!! I called these people, got a quote on what they would buy my car for. Decent price, I didn't feel ripped and they could still make money, only problem, I drove 1 1/2 hours and then the crap started! They quoted me 13900, got there and it changed to 11500! My car is in show room condition, so it was just as described to them over the phone. I could live with a little wiggle, but 2400!!! No thanks, from this I could only guess how there no haggle sales go! They really live up to the used car salesman image!!! more

Driver's Way: The Way to a Better Vehicle! We are a pre-owned vehicle superstore offering hundreds of late-model, premium, inspected vehicles. We employ a low-pressure sales force & low, fixed pricing on every one of our used cars, trucks, vans, and SUVs. No more hassles, headaches or haggling! Our vehicle prices are clearly marked and YOU, the customer, are in total control. Our inventories change daily, so please contact us regarding specific needs for a used car. Website: www.driversway.com Local #: 205-982-8326 Email: sales@driversway.com * This website made me give a 1-5 star rating; I couldn't just comment as I wanted to. A.C. Delco has taken over our page here, so I can't change the business description, so writing a review was the only way I saw to update it. more