Drivers Choice Driving School

Hello, my name is Lacey Paulhus and I am the office manager at DCDS. My job is to make our customers happy and it is really upsetting the see these reviews. I work very hard and it's unfortunate that people only review the negative. We are making changes in the office to make scheduling easier for the customers and lower the call volume. I really take pride in my work and making this business successful. I know that I can't make everyone happy but I would like to try. If anyone has complaints, please contact me directly or I will answer your reviews on here. I will happily take criticism to make our business better. Lacey Paulhus Office Manager more

First of all that woman Lucy in the office is a RUDE, OBNOXIOUS, wont let you get a word in edge wise, rude( yes again) person. I called to inquire about information and she never called me back until 3 days later and when she did she was very short and did not seem to know what she was talking about. When I asked to speak to someone to get some more information she huffed and puffed and asked if that was really neccessary. She pretty much refused to let me speak to a manager or an owner about getting more information and then was even more resistant when I asked to speak to a manager because I did not like the way she was talking to me. All I wanted was some more information about the school for my child and I am glad I didnt give them a dime of my money. She should be fired the way she talks to people especially after reading all these reviews. more

My daughter is actually going for her driving test today. When she did the 30 hours of classroom time she had a great teacher in Ron. However once she began her road lessons that was another matter. She was suppose to have 2 hours each time...in the beginning it was to be 1 hour observation and 1 hour driving and then at the end 2 hours of driving. She never got what she should have. They would drop her off early every lesson and when I talked to Lacey she said ""oh it will just be made up next lesson"". It never happened. When it was time to book her road test they called and left a message that she would be picked up at her school at 9 am. She stood outside her school waiting to be picked up at 8:55, in the cold no less.. They didn't show up. I called the office and was told ""oh no we always pick up at 9:30"". I told them that's not what the message said and got nothing but ""it's always 9:30"". She didn't get picked up until 9:45. She has to have her brush up lesson first and then the test. I hope she passes after the morning she has had. When it's time for my son to take his in a few years I will find a different school. more

The first thing the owner of DCDS driving school should do is to get his secretary/daughter some proper customer service training skills. She certainly isn't doing his business any favors in fact she's a detriment to his business with her condescending attitude and snotty remarks. The next thing they need to do is to hire more driving teachers to handle the amount of students they have. Its obvious that they are woefully understaffed to handle lessons for their clients in a timely manor. Kids have to wait 3 to four weeks to get there next lesson, by which time they've forgotten what they learned at the last lesson. Its ridiculous, I would definitely not recommend this place. You want to be able to go to a school and at the very least be able to schedule one lesson per week without having to deal with a secretary with an attitude. more

I ONLY GAVE IT ONE STAR BECAUSE I HAD TO PICK ONE, BUT I WOULD GIVE IT MINUS THE BIGGEST NUMBER YOU CAN THINK OF. I COULD NOT AGREE MORE WITH HORRIBLE MANAGEMENT. THE YOUNG LADY LACEY , AND I USE THE TERM LADY LIGHTLY, IS RUDE BEYOND BELIEF! I'M UNDER THE UNDER THE UNDERSTANDING THAT HER FATHER OWNS THE PLACE, WELL I THINK HE WOULD BE SURPRISED/EMBARRASSED AT HOW MUCH BUSINESS HE IS LOSING BECAUSE HIS DAUGHTER HAS THE ATTITUDE OF ATLIA THE HUN. THE INSTRUCTOR SHOWED UP A HALF HOUR LATE FOR MY SON'S 1ST DRIVING LESSON. NOT SURE IF IT WAS HER FAULT OR THAT PERSON IN THE OFFICE GAVE HER THE WRONG INFORMATION. I WILL BE SURE TO TELL ANYONE WHO WILL LISTEN TO STEER CLEAR OF THIS PLACE, PAY THE SLIGHTLY EXTRA MONEY ANY WHERE ELSE YOU CAN FIND. MY SON JUST STARTED HIS LESSONS, SO I WILL BE INFORMING MANY PARENTS NOT TO GO HERE. YOU WOULD ALSO BE APPRECIATED AS A CUSTOMER, BY ANOTHER DRIVING SCHOOL, WHO IS PAYING MONEY FOR A SERVICE. NOT AT ALL LIKE AT DCDS, WHO SEEM TO THINK THEY ARE DOING YOU A FAVOR BY TAKING YOUR MONEY AND THAT IS OK TO TREAT YOU LIKE A DIRT! YOU WOULD THINK IN THIS ECONOMY THAT THEY WOULD BE THANKFUL TO ALL OF THEIR CUSTOMERS FOR PICKING THEM OUT OF THE HUNDREDS OUT THERE BUT SADDLY THAT IS NOT THE CASE. Cons: CUSTOMER SERVICE more

If you are looking for a driving school in this area that offers great service and has very good customer satisfaction look no further ,drivers choice driving school is the place to go.They offer a comprehensive training with well trained instructors.Our experience there from the begining was outstanding our daughter is a much improved driver since taking thier course and passed her license test with flying colors.They have 2 locations 1 in attleboro ma and 1 in mansfiled .give them a call today you won't be sorry. Pros: conveinent locations Cons: none that i can think of. more

For a bussiness urging to get out in this economy, I think the management level of the bussiness is lacking. The Attleboro location is taught by a very un knowledgeable person and the mansfield location is taught by someone that could deffintley use a reality check. The secretary has an attitude that could ruin the day of the happiest person alive. The services they give are horrible, wondering why there prices are so low thats because no one wants to go there. Pay the extra money and attend labontes school or One Way Driving School, because your bussiness would be much appreciated. Pros: Convenient Location Cons: Teacher was un knowledgeable both in class and on the road more