Dresden Hair Studio

I absolutely love Dresden Hair Studio! I feel very much at home in their trendy, modern, and very stylish salon. The entire crew at Dresden Hair Studio is very friendly, courteous, professional, knowledgeable, and fun! I look forward to every visit! I have been a client of Heath's for over a year now and I have never received more compliments on my hair in my life. \r \r I would definitely recommend Dresden Hair Studio to anyone in Atlanta that is looking for cutting edge color and style! more

I have been going to various Desden stylists for almost 20 years, which means I have followed them to many locations. Each move has resulted in new friends. I have received excellent and varied opinions from other stylists, and have always felt as if I were special. My three daughters are clients and now there are two granddaughters to make three generations with Dresden connections. The stylists take whatever time is needed to make me completely satisfied, plus offer suggestions for special occasions. There is never any pressure, but then again, I am always open to their recommendations and they have never let me down. This is a sophisticated salon with a warm and friendly atmosphere - plus, the location is great, even if I do have to drive 40 minutes on a good day! Pros: Great location and hours more

I stopped by Dresden Hair Salon last saturday to pick up some Bb products, only to realize I was almost an hour late (they were closed!). When the owner saw me at the door, not only did he smile and let me right in, he guided me through picking the best product for me, AND gave me a 10 dollar off coupon! While they were closed! That next friday, I realized I was having a bit of a 'hair emergency', I called them on Saturday morning, and they got me in that day. I got a great cut by Richie. Thanks guys!\r Pros: great parking, friendly staff, and excellent customer service. more

I have been going to Dresden Hair Studio since it's opening, and I am thrilled to be a customer of DHS's owner. He is always on time, professional and friendly. I feel so at home there. All the stylists are super nice and I continue to recommend this salon to my friends and family. The stylists are willing to do most anything to make sure your experience here is remarkable. Prices are comparable for the area, but you can't beat their excellent customer service and attention to detail! more

14 years in the customer service industry, I've never in my life experienced such atrocious customer service. Though I'll rightfully admit, when it comes to salons, I'm sincerely high maintenance after working for the Bumble and bumble. product company and only having my hair done by the best in the industry, I'm pretty particular about the salons I choose elsewhere. As I was preparing for an ""Oscar-style"" wedding where I am a very close friend of the bride, the most formal of affairs with over 400 people, hand painted tables and menus printed on gourmet chocolate, I had my friends from Bb run query after query to try and find me one of the best stylists in ATL (trained at Bumble, by my fave stylists in their salon) Aside from the fact he was 30 minutes late, with my head in the shampoo bowl I was passed off to another stylist to dry my hair, not styled, who only wanted to use American Crew products on my hair. Frustrated b/c I'd made the appt with someone specifically for his Bb training and product use, I was not okay with the new plan. Now while I may sound high maintenance, it's my hair, I'm a new customer, I'm going to a ball wearing the most expensive dress I've ever owned, and I'm definitely going to be particular about my hair, how it's styled and what it's styled with.....when the owner, who was supposed to be doing my hair said, ""This is our salon and we're the ones doing your hair and we're going to do it how we want""....after trying to tell me a product in the Bb line was stronger than the one I had chosen (I taught classes on the line) and I disagreed he suggested that it was best for me to leave the salon....and sent me out the door with my head sopping wet. Thankfully, Van Michaels in Buckhead, welcomed me in the door crying, rubbed my back, squeezed me in, and didn't even charge me....they told me they just wanted me to feel beautiful and have a great time--I'd never send anyone to DHS, but check out Van Michaels: they had customer service to a tee. Pros: Nice receptionist, carries Bumble and bumble. Cons: Obnoxious owner, could care less about his clients. No interest in the clients wants, needs or comfort. Horrific experience more

What a great salon in the middle of Brookhaven. Everyone is super friendly. Love my haircut. Recommend Pros: great prices/ great haircut more

What a fantastic and fun place to have my hair done!! the staff was extremely professional and went out of their way to make sure i was comfortable. The service i recieved was the best i have ever experienced. she sat down to listen to what i woiuld like doen to my hair and made suggestions on my hair type and lifestyle!!! How excellent! i would suggest this salon to all of my friends!!! superb! an excellent experience. Pros: up to date on trends, superior service, fun and fresh atmosph more