Drenon Jewelry Co Inc

Upon having a $1200 gold rosary repaired, it broke again the very same day. After returning the following day, employee stated ""It's pretty worn probably because the chain is copper"" Copper!!! The only way it could have become copper is if they changed it to copper. Incidentally, they also replaced the bale because I had stated the cross kept flipping over. The origina bale was a heavy piece of gold - they replaced with a small circle. I asked where the original one was - they said they used it and cut it down - no way it isnt even the same shape. Employee then stated ""It is very worn, I would just go buy another one."" Maybe she has $1200 to throw around, but I don't think the average person does. I felt like Julia Roberts in Pretty Woman trying to shop. I will never set foot in this store again!!! more

After looking all around KC, we decided to go with Drenon for my engagement ring. They were so nice and helpful and really seemed to care about finding us the best diamond within our price range. \r When my fiancee gave me my engagement ring it didn't quite fit. I took it in on a Saturday to get it resized. Their jeweler isn't in on the weekends, but they called him and he came in just to size my ring for me.\r We look forward to buying more jewelry from them. more

I purchased my wife's diamond ring at Drenon twelve years ago and have not purchased anywhere else since. No matter how long between visits, they remember my name. Initially, I knew nothing about diamonds. They took hours to educate me and allowed me to decide how I wanted to spend my money. No pressure, just informed decision making. Great follow-up customer service. The person who rated them only one star must have already been having a bad day, have been a know-it-all, or have been rude to the Drenon folks. Throw out the low rating and the high rating from me. Believe the rest of the people. I think they would then average five stars. GREAT EXPERIENCE, HONEST STAFF! more

I originally saw my engagement ring on a billboard and decided it was the one I had to have. My fiance' and I hunted down the store and are far more than pleased with our decision to go with Drenon. The environment is very professional, but relaxed at the same time, so you feel comfortable. Service like we received at Drenon will be hard to find anywhere else. The jewelry is as close to perfect as can be! I couldn't be happier with any other ring! I would recommend this store to everyone looking to purchase any kind of jewelry! more

I absolutely love this store. My husband worked with them to design my engagement and wedding ring and then we had his designed there, too. He also bought be gorgeous pearl and diamond earrings there as my wedding gift. Also bought a beautiful pearl and diamond ring for anniversary. Definitely would recommend to all! more

I would recommend this store to anyone. These people are friendly & professional. Willing to go above and beyound to make their customers happy. We've made many purchases from this store and will continue to buy from them. Thanks Steve for always taking care of us. \r The Rogers more

This little family store has a wide variety of fine quality jewelry in every style and color imaginable. The atmosphere is one of sophistication, but not snobbiness. They are a bit pricey, but their goods are exquisite. Their service is usually very quick and reasonably priced. They even resized my wedding band while we waited for no charge! It is a great store that I would definitely share with a friend! more

This family owned and operated jewelry store has a long history in Independence and a long history with my family. We have made several major purchases from them, and they have always sold us the very highest of quality jewelry. Their service is fairly quick and professional, and their prices are average, but remember for much higher quality pieces than the mall chains. I am going there this afternoon to have my wedding ring cleaned, which they do for free as often as I like. My very favorite jewelry store. more

I will never recommend them to anyone I know. Not only were they hard to work with because of the un-friendlyness, they did a horrible job on my necklace repair that I had to take somewhere else to get fixed!! I paid to much for a not-so-good job! more