Drain Away Rooter

Jake with Drain Away Rooter is everything you could possibly want in a plummer -- great communicator, honest individual, and true professional. more

Jake from Drain Away Rooter just left our house. He was upbeat and professional. He cleared our kitchen drain in which I had created glue with a large dose of spaghetti, installed a new garbage disposal, and improved the plumbing under the kitchen sink. While he was here, we had him clear the slow drains in the bathrooms, and he fixed an ailing toilet. Drain Away has bailed us out of many messes over the years, and we have always appreciated their skill and their reasonable prices. (Sr. discounts also!) Thanks, Jake, and Thanks, Drain Away, Liz and Ken Ross, Portland, OR more

Excellent customer service on the phone and from field tech!! Highly recommend Drain Away Rooter!! more

Hired Drain Away Rooter to do home inspection on sewer line. Best investment ever. Workman (Jake) did what he was called for, located the problems quickly and gave an on the spot estimate for needed repairs. more

I called these guys about a slow draining tub late last week and they had their handyman, Jake, come out the very next day! Jake was super friendly and very knowledgeable and he located the problem quickly. The people who'd built the bathtub must've just rushed through it, he thought. There was a thick buildup of mortar in the drain and they hadn't even finished installing the overflow drain! (My Dad just bought this house) Anyway, Jake cleared out the mortar and opened up the overflow drain and gave it all a good rooting and it worked great afterwards. On his way out, we started talking about the lines outside of the house. The neighbors just had a pipe bust and it totally flooded their house! They had clean-up crews outside and most of their furniture had to be removed. And so to be safe, he thought we ought to check the line in the yard that goes out to the street. I'm glad we did, because when i saw that it wasn't connected to any other sewer pipes except for the street, i breathed a sigh of relief. Plus, it was kinda fun getting to watch the yard get a colonoscopy! And it turns out, the neighbors line into his toilet is what broke and flooded his house, but i'm still glad to know that our sewer lines are clean. Jake did a great job and i would definitely call Drain Away Rooter again! more

I'm a property manager and last night a resident called with a plumbing issue that wasn't terribly serious at the time, but had the potential to become quiet messy. In all the Monday morning madness, I forgot to call in to see about getting someone out to take a look. I called Drain Away around lunch time and was thrilled to find out that they could send Jake out that afternoon! He arrived within the time I was quoted, professional and ready to go to work on the problem. This is the third time that Jake specifically has done work on my property and I can't say enough good things about him. I especially appreciate that he takes the time to be clear about the issue at hand, what he's done to fix it, and possible issues to watch for. I will feel free to request him in the future, but am also comfortable in knowing that I will be satisfied with the quality of work from anyone at Drain Away Rooter. more

Drain Away is the best when it comes to plumbing. They are fast and efficient. Shane is extremely knowlegable and friendly. I have used them several times (and I have been pleased everytime) and tell anyone who is looking for a plumber they are the ones to call! more