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Douglas Infiniti

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430 Morris Ave
Summit, NJ 07901

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(908) 273-6060
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Douglas Infiniti - Summit, NJ
Reviews
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Best

Quick, simple, and very easy. I couldn't have asked for more from Jimmy and the Douglas Infiniti staff. It is always a pleasure to go in for service.

Worst

All reviews seem positive

Editorial review from Citysearch 11/22/2013

Quick, simple, and very easy. I couldn't have asked for more from Jimmy and the Douglas Infiniti staff. It is always a pleasure to go in for service. more
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Editorial review from Citysearch 11/17/2013

Douglas is great. I have been a customer for years and I feel they value my business. Alexus always works with me to give me the recommendations to keep my car running smooth. She also tries to keep the cost minimal and the coupons I get always help. Would never go anywhere else more
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Editorial review from Citysearch 11/6/2013

I've had a few experiences with other ""luxury"" service departments and nothing compares to Douglas Infiniti. I come in before heading to work at 7am, Alexis has me out in minutes. There is no waiting around for a loaner or a ride to the train. Even the guys who move my car are always quick to help. From the hours to the quality work and professionalism I would never go anywhere else more
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Editorial review from Citysearch 8/17/2013

Just before making my appointment for my 60k service, I contacted Alexis Maldonado with a few questions and then called back with a few more follow up questions. She answered each inquiry right away. Alexis was very professional, honest and thorough. My overall experience with this dealership was excellent. I left knowing my car was serviced by professionals that work on Infinity's day in and day out so would definitely go back! more
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Amazing Service 7/14/2013

I continue to be a loyal customer of Infiniti because of Douglas and their service department. Alex always takes good care of my car and makes the experience as painless as possible. So long as the service stays as great as it's always been, I will remain a Douglas Infiniti customer. Thanks Alexis and the whole staff!\r more
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Editorial review from Citysearch 4/14/2013

I was hearing some strange noises from my car, so, I brought it in. Alexis M. was so professional. I didnt feel like I was getting ""sold"" anything. Just an honest assessment of the work that needed to be done. I wouldnt take my car anywhere else! more
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Editorial review from Citysearch 12/24/2012

This service team is the best there is! Alexis Maldonado took care of me and put me at ease. I couldn't ask for better service! more
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Editorial review from Citysearch 11/13/2012

The service at Douglas is wonderful! Alexis is great at what she does and I always feel confident that my car will be taken care of. I wouldnt go anywhere else! more
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Editorial review from Citysearch 10/16/2012

Normally, taking my car in for service is not the greatest experience. However, that has changed since I began bringing my car to Douglas Infiniti in Summit. I am always treated with respect and my car is always ready when promised. Alexis Maldonado explains everything clearly and honestly and makes me feel like family. I actually look forward to bringing my car in to be taken care of now! more
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Editorial review from Citysearch 9/28/2012

Absolutely the best service dept, Alexis took care of everything with a smile, What a pleasant experience more
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Editorial review from Citysearch 8/27/2012

Thanks for everything Alexis! The new dealership looks great and matches your perfect service level... I really appreciate how they took me in on such short notice and Alexis' follow up. I'll be back if I need anything for sure. more
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Editorial review from Citysearch 8/12/2012

I recently bought a preowned infiniti and although I did not purchase my car at Douglas, I would never go anywhere else for service. I was in contact with Alexis Maldonado who walked me through the service process. She treated me like I was purchasing a new car and made me feel confident in the dealership. My next car will hopefully be a new one and definitely from Douglas! more
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Top Service!! 7/15/2012

I would happily recommend Douglas and specifically Alexis in the service department. It is always a pleasure working with this dealership. The service is efficient, my vehicle is always cleaned and the new facility is super comfortable. Ask for Alexis!! more
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I am fairly new to Douglas but after 6/4/2012

I am fairly new to Douglas but after reading all the amazing reviews, I knew the service would be great. I have to say the service was actually amazing. I spoke with Alexis over the phone and she made the appointment process very smooth. When I arrived for service, she made me feel like I had been her customer for years. The process was painless and my car is perfect! I highly recommend Alexis and Douglas ;) more
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Exceptional!! 5/20/2012

The entire staff at Douglas is exceptional! I have dealt with Douglas for years and would never go anywhere else! Alexis has always been incredible and I highly recommend her and this dealership! more
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PERFECT! Alexis TWO THUMBS UP! 5/20/2012

Douglas is great because Alexis is PERFECT! she took me through step by step everything I needed and most importantly was professional courteous and geniunely cared about my needs. I wish there were more people in the world like her... Shes made me a lifelong customer with just one visit! more
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Top Notch Service! 4/29/2012

I am always impressed by the amazing service I receive at Douglas Infiniti! Alexis has been my service advisor for years and I would never go to anyone else! My car is also fixed quickly and right the first time. The dealership is top notch! more
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The best service dapartment! 4/27/2012

Mario Delgado recently helped fixing my Infiniti. I got my car back in no time and better than new! Mario was very knowledgable and professional. The service departmet always does a great job. more
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Always Exceptional!! 4/22/2012

I recently had my car serviced and was extremely satisfied as I always am. Alexis is great to deal with, always knowledgeable and understanding. I would never deal with anyone else!! The entire Douglas staff is exceptional!! more
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Exceptional Service!! 4/1/2012

Douglas' service department is truly exceptional!! I service my vehicle with Alexis and the entire staff, service and sales is amazing! If I am ever in a bind, Alexis is always helpful. I trust the service department at Douglas and will continue to buy and service there!! more
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When you shop for your new car at Douglas INFINITI, we know you're shopping for the quality, reliability, and luxurious style that come with a new or pre-owned INFINITI. Browse our impressive lineup of INFINITI models offering a host of features and cabin comforts that are sure to suit your modern lifestyle. Whether you choose the spacious INFINITI QX80 or the sleek QX50, our knowledgeable financial advisors are prepared to create a payment plan that works for you. Down the road when your new or pre-owned INFINITI needs service, stop by our service center and let our certified technicians handle the job. If you're performing the repairs on your own, we can also help you order the necessary parts to fix up your car. Call (800) 914-3406 if you have any questions or need directions to our dealership, located on Morris Ave. in Summit, New Jersey.

Additional information
  • Hours: Mon-Thu 9am-9pm, Fri 9am-6pm, Sat 9am-5pm
  • Payments: Discover, Master Card, Visa, American Express
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