Doug Mercer-State Farm Insurance Agent

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2813 W Silver Lake Rd
Fenton, MI 48430

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(810) 714-0370
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Doug Mercer-State Farm Insurance Agent - Fenton, MI
Doug Mercer-State Farm Insurance Agent - Fenton, MI
Doug Mercer-State Farm Insurance Agent - Fenton, MI
Doug Mercer-State Farm Insurance Agent - Fenton, MI
Doug Mercer-State Farm Insurance Agent - Fenton, MI
Doug Mercer-State Farm Insurance Agent - Fenton, MI
Doug Mercer-State Farm Insurance Agent - Fenton, MI
Doug Mercer-State Farm Insurance Agent - Fenton, MI
Reviews
( 35 )
( 2 )
( 0 )
( 0 )
( 1 )

Best

Very efficient and always takes care of their customer

Worst

Very Rude and unwilling to help lower rates on Auto Insurance. The Person helping me out hung up on me. I have had several issues with this office has far as not having the right...

Warm 12/30/2016

I appreciate how warm Doug and his staff have been to me. Other agencies that I have worked with in the past have been stand-offish. more
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Editorial review from Citysearch 12/30/2016

I really don't know how Douglas Mercer could get any better than he is. They are great. more
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Editorial review from Citysearch 9/28/2016

J Douglas Mercer at State farm is always looking out for his clients. more
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Editorial review from Citysearch 7/12/2016

J Douglas Mercer Insurance Agency has a great staff who is always helpful. more
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Great insurance! 5/22/2016

5 years ago I moved to Fenton and started going to J Douglas Mercer at State Farm. Whenever I have questions or concerns, he is always there with helpful and clear answers. I recommend him. more
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Editorial review from Citysearch 3/30/2016

Doug and his team are always helpful whenever I call. They keep me well informed of changes in my policy and were great when I had to make a claim. more
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Very Helpful 2/3/2016

State Farm insures our home, three cars, and will pretty soon be insuring our RV. I've never had to file a claim with them but they are excellent in terms of communication and helpfulness. They have been my guys for years and I would definitely recommend them. more
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Editorial review from Citysearch 2/3/2016

Doug Mercer and State Farm have provided me with great, helpful, advice all of the time. I'm always kept informed on new coverage and they even stay up to date with my kids questions and concerns. They are just so helpful all around. more
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Editorial review from Citysearch 11/5/2015

If I ever have any insurance questions I know I can go to Doug Mercer for the answers. He always keeps me informed any way he can through phone calls, email, and mail. I'm very satisfied with both the cost and overall experience. more
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Editorial review from Citysearch 7/23/2015

State Farm: J Douglas Mercer has done my insurance for over twenty years now and I wouldn't go anywhere else in Fenton, MI. He conducts his business very professionally. Doug is definitely the best insurance agent in the Fenton, MI area. more
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Editorial review from Citysearch 6/22/2015

I've been a client at State Farm J. Douglas Mercer Insurance Agency Inc. for almost a decade now. They always keep me informed and answer any of my questions thoroughly. You can tell they genuinely care about you and delivering the best results with a fair price in mind. more
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Lifetime Customer 4/22/2015

I have never worked with another insurance company in the past. State Farm Insurance has always been my provider for auto and home. They will continue to be my insurance provider. more
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Lifetime Customer 4/22/2015

I have never worked with another insurance company in the past. State Farm Insurance has always been my provider for auto and home. They will continue to be my insurance provider. more
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Editorial review from Citysearch 4/22/2015

I have filed a claim with State Farm Insurance through Doug Mercer. Not only did he do an excellent job, but the company overall does an amazing job as well. more
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Professional 2/18/2015

Doug Mercer is really good with not bothering me about new products that I don't need. There are always new things, and Doug knows what's best for me. more
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Professional 2/18/2015

Doug Mercer is really good with not bothering me about new products that I don't need. There are always new things, and Doug knows what's best for me. more
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Very Personable 12/29/2014

I really enjoy working with Doug. He is just a great insurance agent who will always steer you in the right direction. And he's extremely personable. I would definitely recommend him to friends and family. more
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Very Personable 12/29/2014

I really enjoy working with Doug. He is just a great insurance agent who will always steer you in the right direction. And he's extremely personable. I would definitely recommend him to friends and family. more
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Editorial review from Citysearch 11/4/2014

Doug knows his clients as individuals. He's willing to talk to them where a lot of agents fail to build that relationship with their clients. more
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trustworthy 7/31/2014

If you want someone that you can fully trust with your insurance call Doug. He has taken good care of us for years, even with some helpful financial advice. more
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Owner Message

  • The State Farm mission is to help people manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are people who make it our business to be like a good neighbor; who built a premier company by selling and keeping promises through our marketing partnership; who bring diverse talents and experiences to our work of serving the State Farm customer. Our success is built on a foundation of shared values - quality service and relationships, mutual trust, integrity and financial strength. Our vision for the future is to be the customer's first and best choice in the products and services we provide. We will continue to be the leader in the insurance industry and we will become a leader in the financial services arena. Our customers' needs will determine our path. Our values will guide us.

Additional information
  • Hours: Monday - Friday 8:30am - 5pm
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