I have been a patient here since 2007. Short answer, RUN AWAY NOW. There has been a steady decline and now they DO NOT care about the patients, they ONLY CARE about MONEY! The doctors are not in charge here anymore. Calls go unreturned, trying to talk to your care giver without an appointment is like trying to ring the bell at the White house. Dr. Cenzon, runs literally hours behind schedule. Dr. Kamin –doesn’t listen just wants to dictate. I have been on meds for 20 years and she wants to come in without even talking to me and tell me what she is going to do? I now see Dr. Mitchell. He’s sweet but old. He’s seen me several times and doesn’t really remember me. One time I couldn’t remember the name of one of my meds and he didn’t have it written down. I asked him if I could call him later that day with the name and he could call it in. He said yes. So I called and left a message every day for a week, never heard anything I was out of the medicine completely and finally was able to get a hold of a live person who told me, “You have to make an appointment for that.” I explained what happened, the doctor told me that he would call it in since I was just there. I also told her that I have left several messages. She told me I had to make another appointment and they don’t give those messages to the doctors they erase them. How dare they get in between what my doctor and I discussed and AGREED ON? That is why I think they care more about money that patients. The Dr. didn’t have any openings for awhile so I asked if they could call in enough to get me through until the appointment. I was told no. They did get me an appointment with the PA, Scott Kane (who I actually like better) a couple days later. My next appt. I brought the bottles with me when he said he never prescribed that I pulled out the bottle and showed him it had HIS NAME on it! He’s a nice guy but it’s about my health and I can’t trust him with that. I cannot say enough bad things about the office policies there. How can get between you and your doctor? RUN
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