Dominick's Limousine SVC INC

So I had a courteous and friendly driver, opened the door, interpersonal, all the good stuff. At the end of the trip when it was time to pay (new to me cuz I always prepaid for all my limo expeditions), the driver informs me that I am being charged the 1/2 hour from the company to my house, and the 1/2 hour from my house back to the limo company. I made the reservation with a live person over the telephone, and this extra charge was never disclosed(thank god he didnt have a cup of coffee or a cuban cigar during the trip). Gotta divulge this information guys. Couldnt wait to come home and give a good review, till I was hit with unethical billing. It's like they gave me some money to hold, and knew I had the extra hour in my pocket. Customer service starts at first contact, that includes communication of all charges, not just the ones u feel I will get stuck with, cuz the night is over and u have me by the balls. Please change this practice! more

I've never written an online review, but was searching for the number for Dominick's because I didn't have it with me, and came across the negative review. I've been using Dominick's for 4 years now and I have always had an excellent experience. The drivers are all very thoughtful, safe, and punctual. They make it easy and I feel really safe with them. The operators are polite and very fast to respond and always very professional.\r \r I would recommend them to anyone. more

These guys are slimy! The owner quoted me a ""special"" price which was actually higher than the standard rate given to me the day before by the reservation agent. When I pointed this out he hung up on me! Stay away! Cons: Conflicting prices, poor service from the owner more