About the end of July, I had brought in two comforters to be simply dry cleaned with no special or added cleaning of spots, etc. to $2.37 Anytime Cleaners in Apex. I asked about coupons also which I was declined for any discounts and yet I saw some advertised on the counter. I was told the two comforters would be finished by Thursday of the following week. So, I arrived late afternoon on Thursday of that following week only to discover one was completed. My daughter's comforter was not and the counter person advised me she would leave a note for the delivery person or whoever, to ensure it would be picked up and dropped off their the next day. Again, I drive up there and it was not finished and was told the same thing. The next day, my daughter and husband drove up there to pick it up and it again was not there. At that point, they discovered a mix up of the tickets. In other words, the ticket for the comforter I had picked up originally was swapped with the comforter still incomplete. Anyway, I am not sure if this further complicated the situation but it sure did not leave me feeling very confident in their staff. Additionally, the comforter I picked which was not my daughter's, I later discovered, had a bunched up roll at the top. So now, when I want to pull it up close to my neck it feels all wadded up and uncomfortable. My $400 comforter from JcPenney is now pretty much ruined. I am completed dissatisfied with their service, their workmanship, and lack of concern for how our merchandise was mishandled.
Cons: Poor quality, not completed when promised.
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