Dogs Only Medical Ctr

When my dog had to be hospitalized Dr. Prescott was very caring. I received constant updates on his recovery. I knew he was in good hands and I will be forever grateful. Pros: Caring staff, location, rawhides! Cons: Wish I had taken my dog there sooner more

I just moved to New Albany and received their newsletter in the mail. I called to make an appointment and they were able to fit me in sooner than I had expected. The staff was very friendly and were insterested in Mitzi's care. It was a great experience! Pros: very nice building, great website more

I was a new resident of Gahanna, and Dr. Prescott's office was very convenient to my neighborhood. At first I thought I was misinterpreting Dr. Prescott and her staff. Instead of being asked about new (and sometimes expensive) treatments or shots for my dog, I was told. When I questioned anything, I was met by defensiveness and an air of condescension. I had patronized some of the best vets in Columbus, and none of them charged as much for basic services, nor treated me in this manner. There was also an underlying feeling that making money was more important than how the customers - both two and four-legged - were treated. The final thing that compelled me to go elsewhere occurred when the name of the practice changed to Dogs Only; there was a complete change in the personality of Dr. Prescott. It was as if she was trying too hard to be nice - or nicer. It felt very inauthentic. They also began to send (many) offensive color advertisements about heartworm treatment that showed a very graphic photograph of a heart devastated with worms. In all, after having many wonderful animal companions in my life for over 30 years and going to several vets, I would never recommend Dr. Prescott or Dogs Only to anyone. Pros: Nice facility. Cons: Too many to list, please read review. more

I took my senior dog to Dr. Prescott when others said he couldn't be helped. I am so thankful I did, because she was the only one who figured out what was wrong with him & now he is acting young and frisky again. Pros: Professional yet still personal more

She helped me when I was over 1000 miles away & my dog became very sick. Even my husband who never met her was overwhelmed with the kindness and empathy she showed us that day. more

I am in the customer service buisness, so I know that wheter it is a/c repair, the dentist or the vet office, everyone's experience can be different. I found this to be one of the best offices I have ever visited. It was clean, and the staff was very friendly. I got alot of dog information that I had never heard before and my dog was treated very kindly. more

I received an offer in the mail for a free examination. My dog was due for her physical examine so I figured I would try it. We had always gone to Gahanna Animal Hospital but this was closer to my home. The only thing that Dr. Prescott did our of the ordinary was a heartworm test so I thought. When I got to the desk to pay to my surprise my bill for that ""free"" examine was $250.00!!!!!!! I will NEVER return!!! They took my dog in the back for a ""free"" nail trim which they ended up cutting too short and were bleeding when they brought her back in the room but to find out they also took a urine sample to due routine tests on. I have owned dogs for over 15 years and NEVER paid this for an examination on a perfectly healthy dog!! I was outraged and will not return!! Pros: There are not any when you pay $250 for a free examine!! Cons: Outrageously overpriced!! more

I appreciated Dr. Prescott's caring and direct approach. In just one visit Brutus is looking and feeling much better. She was confident in her diagnosis and treatment which made me feel at ease. It was the first time in a long time that I felt good about the vet he is seeing. The staff was warm and friendly and the building was very clean and didn't smell like a vet office. more

I have had problems with waiting at other vet hospitals but the wait there is way too long. You could wait in the lobby 20-30 minutes and then another 30 minutes in the room before the Dr steps in. The prices are outragious. You can not leave without spending over $300 if your pet is well. They also try to pressure you into buying un-needed things (harness and combs). The staff seems wonderful and the dr is knowledgable. more

I just moved here and everyone there made me feel welcomed. I was very thankful when they gave me a list of services for my dogs in the area, so I didn't have to go looking for a kennel. I was especially pleased with Dr. Prescott, at the visit because she was very gentle with my 10 year old dog. more

I?ve been taking my puppy to Dr. Prescott a few times, but the more we go to her the more I feel like we are a big inconvenience to her. She seemed nice at first, but the more we talked the more I felt I was being pushed off. At one point in time, I must have asked too many questions because she got really snappy with me. But what irked me was the manner in which she responded to some of my questions. This is the first time I have ever owned a pet of any kind and I just want to make sure I?m doing it right. At one point she responded to me in a way that totally shocked me. She basically told me that I didn?t have a right to be asking her questions because she is the vet and her job is to heal my baby and let her do her job by doing what she needs to be doing. I am sure she is a good veterinarian, but I don?t think I?m comfortable going back to her. more

Dr. Prescott took the time to let my nervous dog warm up to her and didn't rush the visit. This iwas the first vet visit my dog ever enjoyed. Pros: clean & friendly office more

We had an excellance visit with Dr. Prescott. She was wonderful with Ty. She got right down on the floor and started playing with him. I learned more from her about dogs on that one visit than I had in many years of having dogs more

I was very happy when I met Dr. Prescott. I could tell she truly cares for her patients. It was the first time I met a vet so passionate about my dog's health more

AfterAfter giving Dr. Prescott the benefit of doubt several times we have opted to find a new vet. She never answers my questions. She spoke down to me. Pushed services and treatments on my dogs even when I wasn?t comfortable then she was saying things to me like, ?I?m sorry then for your pet because it is my job to fix it and since you like to cause your dog pain?? I got a second opinion on my dog because something about her didn?t sit right with me. Turned out to be a misdiagnosis. I get the feeling that because she ?specializes in one breed? that she can basically see a symptom that could be a symptom of a multitude of diseases claims it a certain disease b/c she sees one symptom and then makes money off of her client. more

""I was so thankful that I found a doctor who figured out what was wrong with Bowzer-Thanks to Dr. Prescott now he is like a pup again.? more

When I called, I was upset about my dog being sick and the receptionist put me at ease. more

She was very pushy and overpriced. We scheduled an appt after getting a card in the mail for a free consultation. It was time for Heart Worm meds, so we thought we would give her a try. She commented on our dogs retractable leash, saying she does not approve of them and did we know they were banned in Europe. This type of leash works very well for us, and we've never had any problems. Then, she said we needed a special harness (which we did not, our dog does just fine in her regular collar). We only went in for Heart Worm meds and a check up and she tried to sell us everything, even a special comb for shedding (even though we already have one). She also barked orders at her staff and treated them very unkindly. We were very disappointed upon leaving and decided to never return. Cons: Rude, pushy service more

Wasn?t all that impressed. Dr. Prescott seemed nice, but came across in a patronizing way, especially when I asked a question or advice on something. I?ve been to better vets. Office was clean though, wasn?t dirty like some are. more

I was impressed with the passion that Dr. Prescott showed to my dog. I like that I always see the same Doctor, every time, and that everyone knows mine and my dog's name. Pros: They give me alot of useful dog information when I go there Cons: havent found any more