Avoid Dogs N Suds in Chesterland, OH! We were looking for a close groomer open on Saturdays, and we found this place on the internet. That was probably our first mistake. Warning bells should have went off when most of their Saturday was open for appointments when we called two days prior. Other ""good"" groomers, such as U Dirty Dog in Lyndhurst, OH book up very quickly, but unfortunately aren't open on Saturday. The staff is nice and seemed knowledgable at Dogs N Suds so we felt comfortable leaving our dogs with them, unfortunately nice people does not equal good groomers. They said it would take about 2 hours, so 2.5 hours later we headed out there to pick up our dogs. They were still working when we got there, which was not a big deal, and we sat down to patiently wait for them to be finished. When I initially saw them, they looked a little uneven, but I didn't look at them very closely. On the other hand, my husband looked at me and said we are never coming back; he didn't like they hairstyle (if you could call it that) at all. They shuttled us out of there pretty quickly. When we got in the car and finally home we noticed all the problems. They didn't smell clean and must not have been given baths. Moreover, not only were they seriously uneven, but their stomachs we not even clipped. Some other parts weren't clipped at all, which hid the fact that huge sections of them were BALD!! I was outraged! They look pretty pitiful even now when we've had them touched up. Avoid Dogs N Suds at all costs. We paid $40 per dog. We called back later and the manager refused to refund our money. We probably should have turned around that day and gone back, but we were so angry and upset that we took our dogs there, we didn't want to return. They offered for us to bring back the dogs and fix them. But you can't fix a BALD spot that is 10"" in diameter. I wouldn't trust them to fix anything after what happened. Advice: Read reviews & get recommendations!
Pros: Friendly staff
Cons: Bad grooming, dirty,
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