I want to highly commend Sam Caldwell and Josh Overby, the Dixie Electric technicians who recently installed a new hot water heater in my home. I couldn't be more pleased with the work they did. Both were extremely knowledgeable and thorough. They paid great attention to detail, being sure that all the work they did was just as it should be.
I also want to comment on their professionalism. The installation of the water heater was a fairly complicated task and involved several hours. They explained to me each step of the process. They went to great lengths to ensure that nothing in the house would be damaged. The old water heater had to be removed from the attic before the new one could be installed. This was a little messy (some rust on the bottom, etc.). Because of the drop cloths they used (and also the booties they wore over their shoes) there was no mess anywhere after they completed the job.
I cannot say enough good things about these two young men. They were very personable, helpful, and did an outstanding job. I look forward to having them help me with issues at the house for many years to come!
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