Direct Gold & Diamond Co

My husband and I had a very pleasant shopping experience at Direct Gold & Diamond of Flint. From the moment we walked in, we were made to feel very welcome and as though we were important to them as customers.\r The sales associate seemed willing to bend over backward to make sure we were satisfied. She showed us several options in their cases, helped us go through 2 books, and offered many suggestions to help us determine what we wanted.\r In the end, we made a purchase of an item in their display. They gave us a significant discount from the original price, and even swapped out some of the stones in the ring for different colored gems and resized the ring...for FREE.\r I will suggest this establishment to anyone I know of shopping for jewelry. They are very friendly, helpful, honest people. more

They have terrible customer service, if you are not buying that day they don't want to wait on you. They would not stand behind the jewelry they sold my friend either. the necklace broke 3 days later and they said he must have pulled on it and were very rude to him like he was garbage. The owner does not care about anything the customer says or the work they do. His name was yalda perra, he is on the tv commercials acting all friendly. I went across the street to Metawars and got treated like a king. Direct Gold & Diamond Co is a abunch of backstabbers, they screwed his old boss over also and opened this store. One of the nicest men I have ever met? Pros: too expensive Cons: liars more