Diprima's Shoes

Visited the Calhoun store 9/9/2013. Handicapped ramp was blocked with a rack of clothing outside the store. Mom and I and one other person were only customers in the store. We saw 3 staff members. No one offered to wait on us. After requesting that Mom's foot be measured, staff member had to hunt up the tool. Was necessary to request that second foot be measured. Because the shoes we were interested in were at the opposite end of the same isle, staff member cleared off bench in front of the shoes, told us we could move to the area in front of the shoes (Mom is 87 and already had shoes removed). We moved and the staff member promptly disappeared. Is this how Diprima's staff has been trained? HOW RUDE! Appeared to be no interest in customer service AT ALL. Had been a couple of years since we had been to this store. We have no plans to return. Walmart service at Diprima's prices. Will try the Cartersville store next. What is going on with these people? Must not need the business. Wish I could have scored them less than one star! more

After SEVERAL calls prior to my visit to the store verifying that payment could be made via credit card by phone I went to find some shoes for my son. His father was going to call and pay for the shoes over the phone. Guess what? Suddenly the owner said they don't do that. So sorry. The day after I called and guess what? I was told again THEY DO take payment via credit card over the phone. I guess my skin color made the difference. I am beyond irritated and the better business bureau will be hearing from me. I love it when good Christians appear to be racists. GO Diprima's! more