Dilworth Family Dentistry

My experience with this office was not good. I had come for a regular dental cleaning. The next thing I knew they were telling me I had gum disease and needed to have this treatment that would cost 1100 hundred dollars. I had never been told anything like this before. Everyone would tell me I had a smile like Julia Roberts. I wish I had got a second opinion. These people caused and infection in my mouth and kept telling me it was my fault for not brushing and flossing enough. They insisted that another treatment would resolve the issue. I almost lost my teeth because of these people. They caused permanent damage to my gums. I ended up seeing a specialist that was able to clear up the infection in my mouth with a series of medications and dental treatments that really worked. The damage that they caused to my gums are permanent and my smile will never be the same. DR. Ma was the Dr. that was in charge of my dental care. They also wanted to change out all my silver fillings for white and crown half of my mouth. They tried to convince my entire family that they had gum disease. I was the only one stupid enough to get the gum treatment . So everyone else has not had any gum issues since they stopped going to this office. more

Listen to the DON'T RECOMMEND comments. Sale, Sale, Sale! I equate this place to a used car lot. The first thing they tried to tell me was the effects of gum disease, and then sell me on some water pick treatment that my insurance didn't cover (WHICH THEY DID NOT NOTIFY ABOUT). \r I feel like I have already given this place too much press with this short rant. They are dishonest. They will try to sell you an unnecessary product or treatment plan before providing you with financially viable options from which you can chose. DO NOT WASTE TIME HERE. PERIOD. more

I've been to Dilworth Family Dentistry twice and I can honestly say, they recommend the most unnecessary services. Before starting the service, they didn't even check with my insurance if the service was covered. A month later a bill arrived to my house requesting that i pay in full. Not all that great of a service. more

We have been visiting this practice since moving to Charlotte in 1995, and have found all the staff to be unfailingly professional and friendly. They are very thorough and communicate everything they're doing and why. And while they may occasionally recommend certain additional treatments, I have never felt pressured to do anything extra that I did not want/could not afford. They have worked cooperatively with all the various dental plans we've had over the years, and they offer a discount for paying by cash or check, which I appreciate. But the best part is, my kids LOVE to go to the dentist! They are always bugging me about when they can go again. more

I have been going to Dilworth Family Dentistry for 2 1/2 years now, and my teeth are in great shape now. Before I suffered from bleeding gums and discolored teeth. Now my teeth and gums are very healthy and I have a great smile now The staff is very friendly and professional and they take time to answer any questions you may have. more

Where I had some concerns in the past, Dilworth has a renewed focus on customer support!!\r \r Dr. Fisher and his staff lisen well and communicate / inform pateints about what they are doing. Caroline was really friendly and knowledgable while cleaning my teeth!!\r \r Thanks!!\r -Frank Riley more

I'm a challenging patient and was very welcomed by the practice. They told me everything they needed to do, how much it would cost, gave me payment options and then let me decide on what to do. They are very proactive about care and are friendly, accommodating and warm. I get scared at the dentist and they have always made my stay free from fear. Their care is gentle and they listen to my concerns. The work quality is superb. If you need adjustments, they make them without question. They may not be the cheapest in town, but, hey, you get what you pay for. I've gone to less expensive ones and gotten awful service and quality. I sure recommend them without a blink. more

I really enjoyed meeting everyone on my first visit to Dilworth Family Dentistry. Dr. Ma and his staff were friendly and thorough and the office is very conveniently located. \r \r Melissa Hall more

This is an excellent dental practice. I have been going to Dr. Fisher for almost 30 years. The staff is friendly. They have all of the latest equipment. I have never had any problems with any of the work that they have done on my teeth. And trust me over 30 years I've had some work done.. They always go over the cost of any procedure before the work is done. I feel they really care about their patients\r Julie Eakes more

When I moved to Charlotte I set up an appointment with Dilworth Family Dentistry for a cleaning. Before they even looked in my mouth they began lecturing me on how common gum disease is. After the cleaning they told me that my gums were diseased and that I needed to enter into an expensive 6-step treatment plan to get rid of it. Then they took me into another room in order to sell the plan even more. I was very skeptical because I have been going to the dentist regularly my entire life and had never heard that I had bad gums. Six months later I went for a cleaning to a different dentist in Charlotte and was told that my mouth was perfectly healthy. Do not go to this office. Health care professionals should be people that you can trust and I did not get that feeling at this office. more

I wish I had seen these reviews before I went to their office!! I made an appointment to get a crown put on (over $1,100 procedure) and they told me that everything in that appointment was included in the cost. They ushered me in for x-rays, cleaned my teeth and then Dr. Ma came in and told me that I had gum disease and that he couldn't put my crown on. They made it sound like my mouth would rot away if I didn't have this $1,500 procedure done to clean under my gums...and then ""maybe"" they could see if my gums were strong enough to put the crown on. THEN, as I was walking out they gave me a bill for $320!!! They are completely misleading and tell everyone they have gum disease!!!!! They did not perform the procedure they said they would and did not tell me that they were going to be charging me $320!!!! THEY WILL LIE AND MISLEAD YOU!!!! THEY CHARGE YOU FOR THINGS THEY DO NOT TELL YOU ABOUT AND ONLY WANT YOUR MONEY!!!!! THEY ARE LIARS AND THEIVES!!!!!!!!!!!!!!!!!!!! STAY FAR AWAY FROM THEM AND TELL YOUR FRIENDS!!!!!!! more

I wish I had seen these reviews before I made my appointment with them. I had a root canal done by a different dentist and went to Dilworth to get my crown put on. I thought I was going there that day to have my crown put on and everything would be included in the over $1000 procedure. They ushered me in, took a bunch of x-rays, and the Dr. Ma came in and told me I had gum disease and he couldn't put the crown on. They said I needed a procedure that would cost over $1,500 before my gums ""might"" be strong enough to take the crown. I was very shocked and upset and THEN they charged me $320 for the appointment!!! THEY TELL YOU ONE THING AND CHARGE YOU FOR ANOTHER!!! THEY WILL RIP YOU OFF!!!!!!! THEY JUST WANT YOUR MONEY!!!! DO NOT GO TO THEM!!!!!!!!!!!!!!!!!!!! more

Wow. How is this place is business? They will be on American Greed within the next 2 years. They take advantage of everyone! Do not go....... more

This place is horrible - Stay away!!!!!!!!!! Just trust me...... They will rip you off and tell you that you need treatment, when you don't. SCAM more

I went to Dilworth Family Dentistry when I first moved here. The first time I went and got my teeth cleaned everything looked fine. 6 months later I saw the other Dentist, and he told me that I was getting Gingivitis. He wanted me to do 6 treatments where they put antibiotics in my gums, it was very expensive too. I freaked out and thought my teeth were going to fall out becasue he made me so worried. I went to a different dentist office to get a 2nd opinion, and she said that I do not have signs of gingivitis and that I am the perfect cannidate to come just two times per year, and I did not need the treatments. She said if they would have put the antibiotics in, it wouldn't have done anything for me. I would never go back to dilworth family dentistry. All they wanted was more money from me. WATCH OUT THEY MAY LIE TO YOU SO THEY CAN GET YOUR MONEY. STAY AWAY FROM DILWORTH DENTISTRY more

They tell you one thing and they charge you something else. VERY EXPENSIVE!!! 2 Thumbs down I will bet they tell you that you have bacteria in the mouth and will put you on a treatment plan that will cost thousands of dollars....SCAM!!! EVERYONE HAS BACTERIA IN THE MOUTH!!!!!!!! more

They tell you one thing and they charge you something else. VERY EXPENSIVE!!! 2 Thumbs down more

They tell you one thing and they charge you something else. VERY EXPENSIVE!!! 2 Thumbs down more

My wife and I went in March of 2010. They told us that we both had bacteria in our gums and we NEEDED treatment. After doing research, this is a SCAM. They give this treatment to 95% of their customers. Also they chagred us over $2,000. BEWARE. They will tell you one thing and charge you something else. They have nice workers, cool camera to see in your mouth, etc but at the end of the day they are charging you and me WAY more than every other place. DO NOT GO TO DILWORTH FAMILY DENTISTRY unless you want to go BROKE ---------LIERS ---------- and SCAMMERS ---------- I more

My wife and I went in March of 2010. They told us that we both had bacteria in our gums and we NEEDED treatment. After doing research, this is a SCAM. They give this treatment to 95% of their customers. Also they chagred us over $2,000. BEWARE. They will tell you one thing and charge you something else. They have nice workers, cool camera to see in your mouth, etc but at the end of the day they are charging you and me WAY more than every other place. DO NOT GO TO DILWORTH FAMILY DENTISTRY unless you want to go BROKE ---------LIERS ---------- and SCAMMERS ---------- I more