Dilday Tv Sales & Svc

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7545 Us Highway 64
Memphis, TN 38133

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(901) 388-4443
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Reviews
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Best

TV was out of warranty and still came , fixed, and returned for no charge! I will be their customer for life.

Worst

They supposedly "fixed" my tv and charged me $300. Got home and it wasn't fixed. Then they said they couldn't get the part to fix it because the manufacturer doesn't make it any...

Horrible customer service! Never ever buy from them! 8/26/2009

I am a huge advocate of buying from local businesses, I always have been and always will be but this store is bad for local businesses. The selling point of buying from a local store is customer service, chain stores will almost always have better deals and a much larger range of displays, but for me, knowing that the person I'm buying from will answer any question I have and help me even after the purchase is why I always buy from local stores. I was the only customer in the store and told the salesman I planned on buying a TV in the next few weeks and had a couple question, he literally told me, ""I am not in the business of answering questions, when you are ready to buy a TV come back and we'll talk"". I was dumbfounded and told the guy, I understand if he has a store full of customers or his phone was ringing off the hook, but literally I was the only person in the store and he was sitting in a chair watching TV! I told him its that kind of attitude that keeps his store empty! He told me come back in a few weeks when Im ready to buy and he'll talk to me. I said no thanks, I'll go to Giant TV or Berclair, he replied, those guys ""dont know their a** from a hole in the ground""....I said well I'll leave you with all of your customers and left. He had me so mad, it was a good thing I was on the other side of the room or I might would have crossed the line with that idiot! Pros: Local Cons: Horrid customer service, deals are better elsewhere more

huge ripoff !!! 7/19/2009

promised me $600 in free gass if i purchase a big screen tv, then did not pay one cent. also promised a free bulb for tv and tried to back out on that as well. stay away !!!! Cons: do not deliver on what they agree to more
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Additional information
  • Neighborhoods: Walnut Grove - Shelby Farms PD, Cordova/Appling, Far East - Cordova
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