Dilday Tv Sales & Svc

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7545 Us Highway 64
Memphis, TN 38133

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(901) 388-4443
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Reviews
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Best

TV was out of warranty and still came , fixed, and returned for no charge! I will be their customer for life.

Worst

They supposedly "fixed" my tv and charged me $300. Got home and it wasn't fixed. Then they said they couldn't get the part to fix it because the manufacturer doesn't make it any...

Bad experience with Dilday 11/4/2010

They supposedly "fixed" my tv and charged me $300. Got home and it wasn't fixed. Then they said they couldn't get the part to fix it because the manufacturer doesn't make it anymore. That left me wondering how the "fixed" it to begin with. Very poor set-up to their operation- make you lug your tv around back. Sales person I talked to was a real smartass. I wish I had never heard of these people. more

Horrilbe customer service!! 8/26/2009

I am a huge advocate of buying from local businesses, I always have been and always will be but this store is bad for local businesses. The selling point of buying from a local store is customer service, chain stores will almost always have better deals and a much larger range of displays, but for me, knowing that the person I'm buying from will answer any question I have and help me even after the purchase is why I always buy from local stores. I was the only customer in the store and told the salesman I planned on buying a TV in the next few weeks and had a couple question, he literally told me, "I am not in the business of answering questions, when you are ready to buy a TV come back and we'll talk". I was dumbfounded and told the guy, I understand if he has a store full of customers or his phone was ringing off the hook, but literally I was the only person in the store and he was sitting in a chair watching TV! I told him its that kind of attitude that keeps his store empty! He told me come back in a few weeks when Im ready to buy and he'll talk to me. I said no thanks, I'll go to Giant TV or Berclair, he replied, those guys "dont know their a** from a hole in the ground"....I said well I'll leave you with all of your customers and left. He had me so mad, it was a good thing I was on the other side of the room or I might would have crossed the line with that idiot! Moral of the story: Buy from local stores, Berclair, Giant, any others....but never ever step foot inside Dilday, they are horrible!! more

dilday tv ripoff 7/19/2009

huge rip off company. promised me $6oo in free gas to buy big screen tv, then did not pay any of the $600. also promised to give me a free bulb, but tried to back out on that promise as well. stay away !!!!! more

Dishonest!!! 4/8/2009

do not use them! they don't tell you about all the fees you're going to be hit with after they have your TV. M. Hilliard more

TOP NOTCH 2/10/2009

TV was out of warranty and still came , fixed, and returned for no charge! I will be their customer for life. more

Service 12/2/2008

They will tell you Home Repair will be $70.00 for sending repair person.Fee not part of repair. Staff that will come to the house ,are NOT repairmen and they will simply take it to the shop for repair.DO NOT use these unprofessional people,find a honest business. more

Dilday TV Sales and Service 8/20/2005

If you’re in the market for a big screen TV and are unhappy with the level of customer service at places like Best Buy and Circuit City, you might want to stop by Dilday TV. They carry all of the latest brands like Sony, Pioneer, Toshiba, and Mitsubishi. Even better, they offer factory service at your place. Shopping for a new TV has become very complicated with so many new features popping up. If you feel lost with the new technology, Dilday TV may be for you. more
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Additional information
  • Neighborhoods: Walnut Grove - Shelby Farms PD, Cordova/Appling, Far East - Cordova
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