Diamonds By Shelly - Chicago

Wally is a great guy. He is friendly and welcomed me with a private viewing. I decided to buy, and my wife was pleased, she should be considering I dropped 2 months salary! more

Wally had a great sales style, he calmly explained the 4C's and spent as much time with me as I needed. I visited a couple other places with strong sales pitches and I really appreciated the difference. I got a great deal on the diamond, very close if not better than the online shops. The diamond has incredible brilliance, I've never seen one with so much sparkle. To top it all off, I gave him my budget, and ended up getting the diamond for $2,500 less than I had budgeted! You really have to see the diamonds in person to pick the right one, go see Wally! Pros: Great sales style, patient, great deals!! more

I went to Wally to fix and re-size my engagement ring, and to make a custom wedding band to match. He was very friendly and personable throughout the entire process. When I asked for small adjustments to the initial wedding band design, he was more than happy to make the changes. I am very happy with the end products, and I?m looking forward to wearing both rings together! more

My fiance and I went to a number of places at the 5 South Wabash Jewelers Mall, but talking with Wally put us at ease. Probably had something to do with his candor, and the fact that he was never pushy, nor tried to up-sell us on a more expensive diamond. We gave him a price range, and he showed us an exhaustive number of diamonds right around what we asked. Answered all of our questions and was willing to accommodate us and our schedule (which was admittedly a little tight) without any problems. I would highly recommend a stop at Chicago Diamond Experts when you're looking. My Fiance loves her ring. I know we'll be going back for our wedding bands. Pros: very accommodating, friendly & candid, great value more

As we all know, buying an engagement ring can be an intense process and requires a thorough understanding both of the industry as well as what you're looking for. I found that after learning the basics on-line and talking to a few other places, Wally was a good person to purchase my diamond from. He is very patient and will give you his honest opinion, not just what you want to hear. He also doesn't create a pressure environment and welcomed me back to look at a particular diamond several times. Pros: Pressure-free environment, trustworthy more

As a first time diamond buyer I started my search by trying to learn some of the basics. Then I looked for diamond sellers in Chicago - for me price, quality, and service were very important. Once I read the reviews about how wonderful the Chicago Diamond Experts were I decided to meet them in person. I decided that I would visit them and if they were as nice as the reviews seemed to indicate that they'd have my business. I was NOT disappointed at all. Walter put me at ease and made me feel comfortable discussing some of the different stone qualities and characteristics. After a about an hour we settled on a stone and setting. My fiance is thrilled with her diamond! I guessed wrong on the ring size so she and I both went back together to have it re-sized; and Walter was happy to see us and see that the ring was so well loved. We are both very happy with the ring and will always remember our experiences with the Chicago Diamond Experts. Thank you Walter! Pros: Very personable and knowledgeable more

My fiance and I went to Wally to find the perfect engagement ring. He was very friendly, patient and informative - we went in knowing very little about diamonds!! Never felt like we were working with a ""salesman"" who wanted to sell us just 'a' diamond - he wanted to find the best diamond for our budget. The setting was created by Janusz Goralski and it turned out absolutely stunning - truly a one of a kind unique piece. Couldn't have asked for a better experience! Thanks. Pros: Great service, friendly, flexible hours more

Wally stayed within our budget and got us a great deal. We shopped around but no one could do for us what he did. He's such a good guy, you wouldn't want to go with anyone else anyway. My wife was thrilled with both her engagement and wedding rings and Wally followed up and made sure that she was happy. more

After searching extensively in Chicago and other cities, I decided to try one more place before purchasing my engagement ring and luckily that place was Chicago Diamond Experts. I purchased a gorgeous ring for a great price and I will be going back to get my wedding band and some earrings. Chicago Diamond Experts have excellent quality diamonds at different price points. Wally is great! He is honest, friendly and very easy to work with. My friends who have seen my ring have already asked me to take them to see him. If you are in the market for diamonds, stop here first. You won't be sorry. Pros: Great prices, excellent quality, convenient location. more

My fiance and I stumbled upon Chicago Diamond Experts Inc. after searching for the perfect diamond at several stores in two countries!! We came down from Canada looking for a ring and to our surprise, the moment we entered this building of diamond sellers, we were directed to Wally who was a pleasure to meet with. He had a great selection of diamonds and at all different price points. He was very honest, friendly and made us feel quite comfortable in our purchase. We bought a gorgeous ring and setting that blew even our expectations. Overall, a stress-free and wonderful experience. We certainly will be visiting Wally again for the wedding bands and future jewellery needs. If you are ring shopping, make sure you pay a visit to Chicago Diamond Experts before making your purchase. Thanks very much, Wally. You have our Canadian stamp of approval :-) Pros: Very accommodating, honest, and amazing customer service more

I recently accompanied my fiance to look for an engagement ring that I would love for years to come and be proud to wear, and after his careful research we visited Chicago Diamond Experts. Wally was wonderful to work with...he was very patient and knowledgeable and took time to educate us on diamond selection and purchasing. He listened to our needs, likes, dislikes, and budget constraints and then helped us find the perfect diamond for us! He was friendly, personable, and honest. He didn't rush or push us into a quick decision. I felt like I was meeting and talking with a friend. And there was not only top customer service but a great selection of quality loose diamonds and beautiful settings to choose from. I couldn't be happier with the ring we selected and I'm so excited to wear it for the next 60 years! I would highly recommend Chicago Diamond Experts to my friends and family. It was a great, fun, and memorable experience! more

I recently went to the pain to buy an engagement ring and after visit many stores and read some internet reviews I selected three stores at 5 S Wabash. After visit these three stores we decided to purchase a wonderful diamond with Wally. He was the most friendly one and based on his prices and comments, we were 100% sure that we were making the right choice. Pros: Patience, Price and product quality more

Went to the mall, went to J@redz, HELLzburg, all the online blue-in-denile dotcom type outfits, and nothing gave me the satisfaction I received when I called up CDE, met with them one-on-one, and selected from hundreds of raw diamonds. They then created a custom ring of my design for my fiance. The proposal went flawlessly in beautiful Czech Republic, thanks in part to CDE's flawless diamond. I will definitely tell my family and friends to shop there for engagement rings. Pros: in Jeweler's row; personal touch; excellent prices Cons: would like more online content to browse more

I shopped extensively for a diamond engagement ring, both in the city (predominantly on Jewelers' row) and at home in Madison, WI and Wally had consistently beautiful, high-quality diamonds at reasonable prices and provided extremely good, patient customer service. While other shops now and again had diamonds that were in the ballpark of what Wally was offering, I felt Wally's stones presented a combination of the best cuts and quality elements along with a price tag that I could more than live with. Through the process of deciding on a stone, I made several appointments (one late Sunday afternoon, which Wally was more than happy to accomodate), all of which Wally handled with professionalism and patience. He then worked with me to custom design a ring to my exact specifications. While the ring was being cast, I was a little nervous it wouldn't come out the way I was hoping, but when I saw the wax mold, all of my worries were vanquished. The designers that Wally worked with had nailed it and I new from that moment the ring with the stone Wally and I had worked to select would be perfect. They designed, cast and set the ring in under a week and I walked out of the store with a treasure I knew my fiance and I would love for the rest of our lives. Somewhere along the line, someone told me you should buy your diamond from someone you feel confident in and comfortable with - they were right and Wally was the man. Pros: Product quality, flexibility, hours, location, patience Cons: Not a huge amount of examples of settings, but I know he has plans to expand this selection and showroom more

After visiting 3 chain jewelry stores in the city, my fiance and I were so fed up with the prices, quality, sales tactics, etc... for a diamond engagement ring. We decided we would buy the diamonds wholesale and shop for the band elsewhere. I came upon this place when searching for places on wabash in jewelry row. All the reviews were positive, so we made an appt with Wally for a Sunday morning and then again on Tuesday. Pros: Customer Service, Quality of diamonds, Flexible, Professional more

bought some wedding bands and a diamond wedding band set from Wally. The guy is down to earth, honest and delivers on his promises. The diamonds are quality. We really enjoyed our experience because he did not try and sell us things we did not need and he really appreciated our business. We went to some other jewelry places in the same building and we found they were smooth salespeople who really didn't care for our business and were just interested in making the quickest sale! Maybe his showrrom isn't so fancy but then again I wasn't interested in paying his overhead in the price of my rings...just wanted someone who had good diamonds and knew what he was talking about! Pros: honest, no sales pitches, flexible appts Cons: parking pricey more

It had gotten so frustrating going from jeweler to jeweler. We got so tired of jewelers who would look at you funny if you asked them a question that was outside of the 4 C's. Wally definitely made our experience more at ease. Very accommodating to our work schedules and the distance we had to drive to get there. He was very honest about what we would like and wouldn't like. He helped us purchase a quality diamond for our budget. My fiancee' and I were very pleased with how much time he spent educating us on our purchase. We are definitely happy with the beautiful diamond we purchased from him!!!! Pros: Customer Service, Selection, Quality more

When I called Wally, I was simply a stranger with a sad story: several years ago, amidst regrettable circumstances, I lost my mother's diamond earrings... simple round cut studs that were one of my few remembrances of her. This year, my husband asked to replace them for my birthday. After he'd been taken for a ride and puchased some low quality diamonds from a mall jeweler, I returned the overpriced pair and called Wally. From the onset, Wally's kindness, courtesy and professionalism sparkled. I told him the carat weight, cut and budget limitations I preferred to work within. When my husband and I arrived (on a Sunday!), he arranged a variety of stones for me to choose from. I got a pair of beautiful, wedding-ring quality stones for just a little more than my husband had paid for the mall ripoff. My husband was thrilled! Additionally, Wally arranged to have my engagement ring appraised, and even gave me a loop to keep for my entomological enjoyment :) He's a lovely person, and I'm grateful for the consideration and professionalism he showed us. Thanks to Wally, it was the best birthday in many years. more

Wally provided great service and a superior product that no other jeweler could offer. He stayed within my budget and helped me design a unique ring that my Fiance just loves. I felt comfortable through the whole process and was amazed how well the ring turned out at the end... Pros: Service, Quality, Customization more

My husband and I recently purchased a diamond engagement ring from the Chicago Diamond Experts. After showing interest via the web inventory list, I received a call quickly and we set-up an appointment. Wally, the Sales Manager, provided education and good insight while picking the right diamond and setting. There was no pressure to spend more than I could afford to and I am very happy with my purchase. more