Diamond Castle

My husband thoroughly researched a diamond purchase for our 20th wedding anniversary and decided on Diamond Castle Jewelers. Sue and Kevin were wonderful and we could not be happier. They were knowledgable and trustworthly. Two things you definitly want when you are looking to make a large purchase of this sort. They do business the old school way and make sure you want to return for a long term relationship, not just the easy quick sale. We recommend Diamond Castle Jewlers! Pros: Very Customer Friendly & Knowledgable Cons: None more

The minute you walk into the door at Diamond Castle Jewelers you feel right at home. Kevin and his staff are there to help with whatever your needs are. From an engagement ring to a Chamilia charm, you are treated like family. Everyone goes above and beyond your needs and expectations and works with whatever budget you have. When you're looking around for where to purchase your jeweler from, you'll know that when you shop at Diamond Castle Jewelers you are in good hands!! more

The minute you walk into the door at Diamond Castle Jewelers you feel right at home. Kevin and his staff are there to help with whatever your needs are. From an engagement ring to a Chamilia charm, you are treated like family. Everyone goes above and beyond your needs and expectations and works with whatever budget you have. When you're looking around for where to purchase your jeweler from, you'll know that when you shop at Diamond Castle Jewelers you are in good hands!! more

Kevin and the entire staff at Diamond Castle are great. When you walk in, you are immediately treated like family. There is no pressure and they aim to please. When looking for my engagement ring, we went everywhere. We even purchased a ring from a major jewelry chain. My fiance was urged to go to Diamond Castle. He took the ring to Kevin, who immediately said he could beat the competitor's price. We ended up returning the other ring. Kevin and the crew at Diamond Castle custom made my engagement ring with better quality materials and a higher grade diamond for a LOWER price than the competitor! When it came time to get the wedding bands, we knew exactly where to go. We again got great quality diamonds for an amazing price. I get so many compliments on my bridal set every day. I am mesmerized by all the sparkle! Bottom line: If you're thinking of going to those competitor chains in and around the malls, think again. Take your business to Diamond Castle in Novi. They are great, hard-working people with the highest quality jewelry. My husband and I will never go anywhere else! Pros: Knowledgeable, understanding, honest Cons: None more

Kevin and the entire staff at Diamond Castle are great. When you walk in, you are immediately treated like family. There is no pressure and they aim to please. Pros: Knowledgeable, understanding, honest more

Kevin and the folks at Diamond Castle came highly recommended and they didn't disappoint. They helped me design my wedding band. We went back and forth several times till we got a design that was exactly what I wanted. The high quality computer model made it very easy to visualize what the final product would look like on my finger. After that, a wax ring was made that would serve as the mold for the final product. I came in and we tested that for fit. The final product came out looking great. They will definitely be getting my return business. Pros: Patient, knowledgable, friendly more

Kevin and the folks at Diamond Castle came highly recommended and they didn't disappoint. They helped me design my wedding band. We went back and forth several times till we got a design that was exactly what I wanted. The high quality computer model made it very easy to visualize what the final product would look like on my finger. After that, a wax ring was made that would serve as the mold for the final product. I came in and we tested that for fit. The final product came out looking great. They will definitely be getting my return business. Pros: Patient, knowledgable, friendly Cons: None more

We had Kevin at Diamond Castle design my wedding band. Dealing with him was a fantastic experience. He was happy to make any changes I requested and his design and diamond knowledge is unparalleled. He was incredibly easy going an easy to work with. Their showroom has a huge selection of jewelry...in fact I am going to buy all of my wedding jewelry from him. I would recommend Diamond Castle to anyone! Pros: Friendly, detailed, great to work with Cons: None more

We had Kevin at Diamond Castle design my wedding band. Dealing with him was a fantastic experience. He was happy to make any changes I requested and his design and diamond knowledge is unparalleled. Pros: Friendly, detailed, great to work with more

Summary: Used email for fast response, good design, good design tool (Cad), wax mold, custom detailing, reasonable price, honest, friendly Pros: Caring and Honest more

Summary: Used email for fast response, good design, good design tool (Cad), wax mold, custom detailing, reasonable price, honest, friendly My husband and I were getting ready to pick a Jeweler to redesign my wedding ring, and then at the last minute, I convinced my husband to visit Diamond Castle Jewelers where we met Kevin. The minute I spoke to Kevin I knew he was the one to custom design my ring. When you speak to him you will see the pride, the love and the passion that he has for his work. He is the modern Jeweler. I emailed him many pictures and descriptions of my ring, and within a week he was able to create a CAD design. Shortly after the CAD work I got to see a wax design of my ring. And in two weeks time I received an absolutely fabulous custom design work of art. I love my ring. I definately will continue doing business with Diamond Castle for many years to come. Thanks to them I had a wonderful experience. Pros: Caring and Honest more

Going to Diamond Castle made buying an engagement ring easy and very comfortable. I was recommended by a friend and met with Kevin to pick out a ring and diamond. This was the best experience because there was zero pressure and he explained everything and educated me on diamonds. I have never felt this comfortable in a retail experience and would highly recommend going to Diamond Castle if you are in the market for any type of jewelry. Pros: Dealing wtih Kevin Cons: Didn't go there sooner more

Going to Diamond Castle made buying an engagement ring easy and very comfortable. I was recommended by a friend and met with Kevin to pick out a ring and diamond. This was the best experience because there was zero pressure and he explained everything and educated me on diamonds. Pros: Dealing wtih Kevin Cons: Didn't go there sooner more

I recently proposed to my lady with the diamond being purchased from Diamond Castle Jeweler's!!! The customer service was great from start to finish! I originally came in wanting specific spec's on a diamond and their sales rep worked hard to locate the diamond of choice and responded very quickly! I would recommend this place to anyone whether you have something in mind or not, Diamond Castle Jeweler's is experienced and courteous!!! Pros: Great Customer Service more

I recently proposed to my lady with the diamond being purchased from Diamond Castle Jeweler's!!! The customer service was great from start to finish! I originally came in wanting specific spec's on a diamond and their sales rep worked hard to locate the diamond of choice and responded very quickly! I would recommend this place to anyone whether you have something in mind or not, Diamond Castle Jeweler's is experienced and courteous!!! Pros: Great Customer Service more

My fiance and I were going to go to the Livonia Jewelry Factory but after reading many poor online reviews about them, I decided to so some more research on other places. I found the overwhelming good reviews on here about Diamond Castle's and asked my fiance if we could skip the Factory and go here instead. We truly were not expecting to buy a ring at the first store we went to but Kevin was great - no pressure and was not trying to up-sell us. We felt he was very honest and straight forward and we walked out with my engagement ring! They set the diamond and resized it while we waited too! It was a very pleasurable experience and I don't doubt that we will be doing business there in the near future again! Pros: Family owed, very personable Cons: none more

My fiance and I were going to go to the Livonia Jewelry Factory but after reading many poor online reviews about them, I decided to so some more research on other places. I found the overwhelming good reviews on here about Diamond Castle's and asked my fiance if we could skip the Factory and go here instead. We truly were not expecting to buy a ring at the first store we went to but Kevin was great - no pressure and was not trying to up-sell us. We felt he was very honest and straight forward and we walked out with my engagement ring! They set the diamond and resized it while we waited too! It was a very pleasurable experience and I don't doubt that we will be doing business there in the near future again! Pros: Family owed, very personable more

This is a family business, and when you're dealing with Kevin you might as well be family. I was referred to Diamond Castle through a friend and I could not have been happier unless the diamond I bought was free. Not only was I treated like a VIP customer my friend who referred me received a nice little gift from Kevin for all of her business she has brought in. Kevin and Fred keep giving out quality service in this community and I only hope it pays off 10 fold. This is the way business should be done. Who needs Jarred or Kay when there's Kevin and Fred. Cheers to the little guy. Pros: I dealt with Kevin Cons: I can't think of any complaints or improvements to be made more

This is a family business, and when you're dealing with Kevin you might as well be family. I was referred to Diamond Castle through a friend and I could not have been happier unless the diamond I bought was free. Not only was I treated like a VIP customer my friend who referred me received a nice little gift from Kevin for all of her business she has brought in. Kevin and Fred keep giving out quality service in this community and I only hope it pays off 10 fold. This is the way business should be done. Who needs Jarred or Kay when there's Kevin and Fred. Cheers to the little guy. Pros: I dealt with Kevin Cons: I can't think of any complaints or improvements to be made more

My fiance and I just purchased my engagnement ring from Kevin at the Diamond Castle in Novi. Kevin was very attentive and assisted us with our diamond selection, ordering top-grade diamonds. First of all, my ring is beautiful! It's being sized, but I can hardly wait to get it. They offer a wide variety of designs, from regal, contemp, traditional and vintage (my fav!). My ring is a gorgeous, eye-catcher, sure to get many compliments. Kevin worked with us diligently to find a diamond with all the characteristics we were looking for. My fiance is a quality engineer and very detail-oriented; Kevin showed him some amazing gems that he was very pleased with, at very affordable prices. We recieved friendly warm service, qaulity jewelry at the best prices around (seriously!). We would highly recommend the Diamond Castle in Novi if you are looking for a truthworthy jeweler, with great merchandise at great prices. Also, they are a Swarovski crystal dealer, so be sure to check out their collection. They sell these adorable crystal cats (and many other figures), which I plan on purchases soon... Pros: Excellent service, qaulity and prices more