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Design Windows & Doors Inc

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504 S Mountain Ave
Ontario, CA 91762

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(909) 980-3003
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Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Design Windows & Doors Inc - Ontario, CA
Reviews
( 18 )
( 4 )
( 0 )
( 0 )
( 2 )

Best

I am really enjoying my new windows an have had many compliments. The sales, office, and installation staff are 1st rate. I am planning on contacting them again for a new door. ...

Worst

Not a company I would recommend, I purchased 14windows to be installed, 2 out of the 14 were not the ones we had ordered when I informed the owner he said it wasn't his fault, and...

WOW What A Great Job!!!!!!!!! 7/15/2011

I just had my whole house done, 8 windows & 2 patio doors, and was completely satisfied from start to finish. I have seen a drop temperature and the noise from the outside. I work with the general public and know that you cannot always satisfy everybody. There are always those types of people that want something for nothing more

Horrible experience!!!! 7/14/2011

Not a company I would recommend, I purchased 14windows to be installed, 2 out of the 14 were not the ones we had ordered when I informed the owner he said it wasn't his fault, and charged us extra to have the ones we originally ordered. Then to top it off the remaing windows were also not the ones I wanted. Apparently, I didn't specify between the 8 pane double hung and the 6 pane double hung windows. I had noooo idea what the heck the difference was. I just showed him what I wanted, by pointing it out to him. My neighbors directly across from me had the windows I wanted. So when I called to inform him that the windows were not what I had anticipated, he said he couldn't do anything about it and that if I wanted something else I would have to pay more. But he was sooo generous as to offer a small discount on top of what I had already paid. He was not cooperative at all, had no empathy, and flat out didn't care. Extremely unprofessional!! So I receive a letter in the mail, asking if I would write a review, and in return I would receive a $10 dollar gift card, after this review I don't think I will be getting my 10 bucks, and that's ok!!!! more

Good Window Company 7/14/2011

We had most of our windows replaced and have liked them for the most part. The problem with Design Windows and Doors is mostly their ""wait time"". Don't ever expect anything to happen ""soon"". In the end, the job was satisfactory but nothing to write home about. The gals in the office are great with customer service but not really happy with Joe. After spending so much money you would think he would at least remember who we were within a few days but he had no clue. When we had some problems with ""hidden screens"" it took MONTHS to resolve since they get their shipments from Canada and they are few and far between..then imagine our surprise when the wrong size came. If we only had to deal with Kristi and Robin..things would be great..but to have to deal with Joe and the waiting..just not fun. more

Great company to work with. 2/15/2011

Great Windows, we just had our Windows installed and \r we Love it, Great Customer Service, the whole process\r took just 6 weeks fron the time i called and Spoke to \r John to the install, if you are looking for a company to do\r your windows, look no farther, Go with Design Windows\r and Doors and you will never regreat it.\r more

Very Happy!!! 2/9/2011

Robin was the ultimate professional! She was great with follow through! Your installers were clean, courteous, and very mindful of our home and belongings. I have and will continue to recommend your company. more

Very Satisfied Homeowner 11/8/2010

Design Windows & Doors did such a beautiful on my windows and front door. They did everythingin such a professional manner from start to finish.\r Kristi, was incredible with her follow through. She did everything she said would do and in today's world that says a lot.\r Joe, worked with us on our pricing so we could use their company for this work.\r Willie, was so meticulous and enjoyable to talk with.\r I love to do business with a company as well organized as yours and that is why I let Willie put a sign in our planter. We have NEVER done that.\r \r Thanks to all of you again!!! more

Stay away from these guys 4/19/2010

This company is family-run, not well organized, not professional and not easy to work with. Owner and installers both difficult and unprofessional. Nice windows, bad installation and customer service experience. STAY AWAY UNLESS YOU WANT HEADACHES AND HEARTACHES. Pros: Nice windows Cons: Terrible customer service and installation more
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Giving your home a quality designed product and personalized service

Owner Message
  • Family Owned & Operated with over 15 years of experience in the window industry. •Owner is a Vietnam Veteran & ex-LAPD officer (ask for special discounts for Military, Police, and Fire Fighters*) •Licensed Contractor #912367 •We are financially secure and our company continues to grow. We are backed by 2 million in liability insurance and 1 million in workers compensation insurance. •A rated member with the Better Business Bureau and a member of the California League of Homeowners. •We receive a large amount of repeat and referred customers. •Financing offered through several companies.*OAC •Lifetime warranties, most include accidental glass breakage. •All installers are in house, we do not subcontract. Lead Installers are AAMA and RRP Certified. •Personalized service from start to finish. We pride ourselves on being very ethical, efficient, and strive to provide outstanding customer service.

Additional information
  • Hours: Mon-Fri 8am-4:30pm, Sat 9am-4pm
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