Desfamilles Restaurant

This restaurant is now under new ownership. In fact, the person who bought the restaurant use to be a busboy for this restaurant. It's a great story, but not the reason for this review. Several of the other reviews for this restaurant speak of the ""rude, unfriendly manager"" who used to work here. That person is no longer associated with the restaurant. The new ownership is friendly and accomodating - they even opened the doors for us upon arrival! Make him tell you his story of the journey from busboy to owner - it's a great, great story. Also, the food is just as good (if not better) as it has been. The same chef runs the kitchen. If you haven't been to this place in a while, you should give it another try. Pros: New Management focused on hospitality Cons: Too many good food choices more

I lived in new orleans for 11 years and was told about this place back in the late 90's and went and loved it. I went there every year for my birthday from that moment on that was and still is my favorite place to eat i now live about 4 hours from there and have driven down like 3 times to eat there. My family is all from mississippi and I took them there and now they love going as much as i do. The owner has always been very wonderful to us and the food is excellent. Great place for family eating or a romantic dinner. Pros: Great food Cons: little pricey more

I heard their food was good but considering I ate NOTHING and didnt even get to a table, I wouldn't know. The rude hostess was unable to explain to me WHY they did not accomodate handicap people. This entire building was nothing but stairs! This is rude, disrespectful and hurtful. I would not recommend this to anyone that has difficulty walking or is bound to a wheelchair. Pros: ambience + Cons: no ramps/no elevators/rude service/in the middle of nowhere more

First off, the food is excellent. However, at what point do you say ""enough is enough."" I was looking forward to having dinner here with my family for my brother's birthday. We made reservations and had a wonderful view of the swamp. Unfortunately the weather was horrible and caused a member of our party to run late on arriving. Upon arriving, he kindly asked the hostess where his party was sitting, only to be answered by ""your reservation was at 5:30 and I need that table by 7:30 (very rudely)."" That was uncalled for. As he joined us at the table, we discovered that the hostess was also mean and rude to my brother and his wife. Throughout dinner, we were constantly reminded that the table was needed. Now I know it was somewhat our fault for running a little late, but that's where the restaurant should have made back up plans if parties run over. There were plently of other tables available for this 7:30 party. We should not have felt rushed through our meal. After all, we were paying a pretty good price for this dinner and wanted to enjoy every bit of it. Upon leaving, my mom confronted this hostess, which turns out to be the manager!!, just to let her know how disappointed we were. The hostess/manager argued back with my mom in a rather loud voice instead of just listening to what my mom had to say. This woman should not be interacting with other people if she is not going to give them the respect they deserve. This kind of treatment is expected at places like McDonald's, but surely not at a place as nice as this. I hope this woman is reprimanded. The customer should never be treated in this fashion, unless it is truely deemed appropriate. On the other hand, the wait staff was very friendly and the food was delicious. However, none of us will return because of how uncomfortable we all felt through out our experience. Pros: the food was excellent Cons: the manager was rude more

Deep in the Heart of Cajun Country Lies on of New Orleans Best Kept secrets! Food that has no other match! Best Prices for service and stunning dishes that appeal the eyes as well as the taste buds! A Must when visiting the New Orleans area for the best food and atmosphere around! Pros: Courteousness, Good Parking, Ambiance more

This is probably one of the best dining experiences you could find on the west bank! The Brunches out do anything the Quarter has ever offered. Not only is the food excellent, the service is superior! Do make a reservation, this is a busy place, yet quite and quaint. Not over crowded, which the Quarter could take a clue from, and a view which is relaxing. Thanks Pros: Service, Food, Atmosphere more