They have too many patients and not enough available appointments. I originally started bringing my children here 10 years ago. They were good for the first few years and it has been downhill since then. Getting an appointment is like ""pulling teeth""! Unless of course you want to have to take your child out of school everytime. The staff besides are not very personable either. The Orthondontist works only 1 1/2 days per week. It takes weeks to get an appt. and its always middle of the day times which is not ideal for middle/high school ages children! They say they offer early mornings 1 day a month....but you need to schedule months in advance to even get an appt. The costs for services are also much higher than other dentist office. Normally Delta Dental would cover the majority of services but with their higher costs I am always receiving bills! Not to mention I had to cancel 1 time and I called 23 hours ahead to let them know and they want to charge me a $60 fee for cancellation. That is absurd considering the dentist has cancelled on us on a couple occasions! Definitely better pediatric dentist office out there at a more reasonable prices and with nicer staff members. I would not recommend them.
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