After the screen cracked on my macbook, we were referred Daystar by the Apple store. We went to the store immediately that Saturday and noticed that they had a refurbished Mac newer and in better condition than my own. Craig made us an offer for a trade-in for $500. We told him we would think about it and come back even though we knew this was a great deal. Monday we went back and he wasn't there, so I called Tuesday before I went in to make sure that he was there to take him up on his offer.
He told me over the phone that someone else had made a $900 offer on the $800 macbook (who does that?) and he upped the offer from $500 to $600. Going back on your word is not something honest, good business people do.
The apathetic, impersonal attitude we received from the employees while in the store and over the phone also contribute to this poor review.
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