Day & Night Dogs

I would give them a zero if I could. We sent our 3 year old chocolate lab here (he is our child) for 12 days. There were 9 dogs there (more than what her website boasts). We had asked that the owners take our dog's collar off each night before bed, left him with his food and treats, and we were off, under the impression he'd get taken care of well. There was a 6 month old golden lab puppy there who he ""bonded"" with, according to the family. When we picked him up and were driving home, we noticed he had a sore on his neck that anyone who got near his collar would've noticed. We bathed him and put ointment on it, then promptly called the owners. They stated that the lab puppy had been pulling at our dog's neck and wrestling the entire time we were gone but they didn't notice any fighting. My dog's hair was missing in a patch the size of the palm of my hand and the skin was raw. 2 days later we made an appointment to have a vet look at it. We called the owners before the appointment and they refused to pay the vet bill because they were not liable. My husband took him to the vet and the wound was infected; he had to have steroid injections and antibiotics for the next week. We called the owners back again and the finally agreed to pay $80 of the $130 bill. I am very disappointed in this business. We were told we would get email updates with pictures, which did not happen. Our dog treat container and bone was not returned to us. While they were ""watching"" my dog they had a garage sale and more dogs than they could obviously handle. I will NEVER ever take my dog back there. If my child had come home from daycare like that, I'd be just as upset. more

My dogs absolutely love going to Day & Night Dogs, they get excited every time we pull up and can't wait to get out of the car. We live in the city, so I always feel good taking them away from the city noise and cement to play in the country while we're out of town. Day & Night is run right out of the owners' home. So, you're really sending your dog to a home-away-from-home, rather than a kennel or boarding facility. The dogs get attention and care all day long, and are obviously spoiled and loved while they are there. One of the owners, Susan, always e-mails pictures of my mutts playing with new friends and enjoying themselves while we are away. My dogs are always happy and tired from lots of playing when they get home. I've heard plenty of sad stories about dogs being depressed or sick when they return from dog-boarding, but we have never had a single problem like that at Day & Night. Obviously, I highly recommend you take your dogs to Day & Night! Pros: Great owners, quiet rural location, personal attention Cons: Smaller outdoor space more