Davila Pharmacy

My daughter was getting incontinence and diabetic supplies for 17 years at davilas. Orders were always incomplete when I would pick up. They said it happens occasionally, but this was every month!! Talking to Rudy Davila was no help. I switch companies for my daughters incontinence supplies, and I should have done it sooner becuz the other company is awesome!!! They even deliver with no problems!!!! But she was still getting her diabetic supplies at Davilas. Month after month was problems!! In May i went to pick up order when I was told to go on a Saturday. I get there and was told order was sent UPS. I told them ( name of person) told me to come and pick up since I have always picked up order. They said to go home and wait 3 days for order. I told them I was not leaving until I get order. They gave me order and was told they canceled UPS order. Well 5 days later, I recieved ups order from Davilas. I called to tell them to pick up the box, and they had the nerve to tell me to take it myself to Davilas or else!!! I told them ,it was there mistake and they need to pick it up themselves. They said I have to be home next day and wait for them .Told them I work and box will be outside. They picked up at 5:00. Well, since that fiasco happened I switch companies and my daughter gets her supplies somewhere else. And Today, Davilas sent a order without my consent UPS. I called them and told them we no longer with them and who gave consent to send order and bill insurance company.!! They had the nerve again to tell me to take order to them. I told them it was there mistake AGAIN and they need to pick up. Of course they told me to wait tomorrow all day and was even told since they know i work at a school and off for the summer.I told them yes Im off the summer and I have plans and BOX will be OUTSIDE on porch!!!! So please all new customers and existing customers if you are having this problem with them, please SWITCH!! Davilas does not care about their customers!! They are RUDE, RUDE and RUDE!!! They only care about the $$$$$$$ they get from us!! So BEWARE and STAY AWAY !!!!!! Rating isnt even a star. They suck!!!! more

My grandfather is getting up there in age and has quite a few health issues. this pharmacy is who he does all his buisness with. He has been a customer there for many years. If they don't carry somthing he needs then they start to stock it just for him. They are a small pharmacy but they make up in quality customer service for what they lack in size. The prices are great and the personel very friendly. I go there to pick up stuff for my grandfather all the time and what I like about it is they rarely keep me waiting very long. If he ever has a question they are just a phone call away. Have a need for a good pharmacy these folks are it look no further! more