STEER CLEAR!!
I recently had these folks come out for a normal seasonal tune up for my 6 year old carrier heat pump system, everything was functioning normally. Minutes after their arrival the man came down from the attic and said casually that he thought there was a leak in my evap coil and gave a rough quote of over 2800 dollars to replace. He insisted on having his “supervisor” (David Leroy Himself) come out and “verify the diagnosis”. Upon Mr. Leroy’s arrival he proceeded to the attic where I heard him spend very little time verifying and lots of time praising the technician and discussing financing while they believed I was out of earshot. Mr. Leroy later confirmed the quote the original technician supplied but suggested I do a full air handler replacement or better yet a full system replacement quoting 5k and 8k respectively.
Needless to say I was skeptical to say the least.
Before making such a large investment I decided to have their sketchy “ diagnosis “ verified by another company . After having F M Berkheimer and Zimmerman to my house who disputed Mr. Leroy’s findings after extensive checks, it became clear, there was NO issue.
I contacted Mr. Leroy who provided his contact card after his quotes and confronted him the information I had gathered. I requested that he refund the money I had paid for his “tune up” since I had now spent twice as much to check his work, finding nothing. Mr. Leroy refused any type of refund without coming back out to my residence, something I refused to allow after all of the shady dealings up until the current. Mr. Leroy was emphatic that his diagnosis was legitimate and said they test in “special ways” that other company’s do not, providing no specifics. He said that I could come with him to the attic this time and he’d show me what was wrong, something both of the other company’s had already done. After I made it clear I did not want him at my residence he became upset because I wasn’t being “fair” at which point I ended the conversation. Stay away!
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