Dave's Ultimate Automotive

Had my car in for some brake work. I know it needed new brakes because it had been squeaking for about a week and haven't had the car for very long because I bought it used. The manager was very helpful. He gave me several options and picked one that best suited my limited budget. On top of that he pointed out everything that was wrong with my car and mapped out a game plan once I had more money to invest. He pointed out the most important fixes, and of course maintenance work that could be put off for later. Best of all he wasn't pushy and prices were reasonable without putting me off. more

I just brought my Lexus into this shop due to some squeeking coming from my brakes. They pulled the wheels off and told me that I don't need a brake job at this time. They told me I had about half the life left on my brakes. I almost passed out that they didn't try to sell me something. They said the vehicle was in good shape and didn't charge me for the inspection. When I need my brakes done, I am coming back to this shop! more

I went in a month ago for an alignment after having new tires put on and the guy behind the counter was rude. Now I found out that yes the alignment was done but they left nuts loose and never mentioned that the driver side boot was damaged. I only found this out this weekend when I took it in for new brakes at another location. I did take my car back for them to look at the alignment again and ask them about the boot damage since it is under warranty but now they tell me that there is nothing they can do because I need to fix the frame first! ARE YOU KIDDING ME! Save your time and money and drive past this place!!!! more

I was working in pflugerville for the day and decided to come by this shop for an oil change. They were real friendly and got my truck in asap. I was very happy with the service and the next time I am in the area I will stop by. more

My bad experience & complaint is with ""Brake Specialist Plus Total Car Care #107"" at 1801 So. IH35 in Round Rock, TX. I took my 2001 Ford Explorer Sport in for a 59.95 "" one time alignment"", (front-end). (1)-There's a sign on the wall that reads ""Free brake check, & tire rotation, (4) tires. In order to do front alignment, I needed to swap (1) front bad tire with (1) rear good tire. Well John, I'm assuming is the manager and/or owner tells me that's an extra $5.00. (2) Five minutes after driving my suv into a bay, John tells me that I need balljoints in order to do a good alignment. Cost $450.00. I never had front-end, or tire problems before my son lightly hit a curve. Had suv for 7yrs. I told John just align what they can. Ten - fifteen minutes later John tells me they could align one side only, and that it will still pull to the left. He still charged me the full $59.95 + $5.00 (tire swap) + $3.90 (supplies) + .32 (tax) = $69.17 total. Go figure. When I told him that the $59.95 advertisement is just a LURE sign, he went off the wall, in front of everyone. He started hollering at me. Cursing directly at me. Threating me. Hollering that he can take outside and beat the living...out of me. I was hollering back out of defense. I just wanted my car and keys to get out of there. But I was forced to pay first. I know this sounds hard to believe, but there were wittneses. At one time he said that my front-end was ""out of wack"". Well personally I think my car is not the only thing out of wack. I know the BBB is going to hear about this. Two other mechanics said my balljoints are not that bad. Warning; Please do not go there. Thank you for reading. more

EH. Plenty of places give free estimates, right? I walked in to get a QUOTE on some work for my truck: New Spark Plugs, New Valve Cover Gasket and some linkage for my 4x4 shifter which came loose and fell off. Also, I wanted to flush/change things like transmission fluid, brake fluid, power steering, etc. He said he needed to look at my truck to give me an accurate quote( which made sense for the linkage on my shifter). So I went home and came back an hour or so later with my wife following me in another car. I went in to drop off the keys and give my info and he printed out a $151.50 estimate-receipt for me to sign.... $47.50 for linkage inspection, $47.50 for SPARK PLUGS QUOTE!!! and $47.50 for NEW VALVE COVER GASKET! He was gracious enough not to charge me for the ""check engine light scan"" (which Auto Zone does for free) and he didn't tell me what the fluid prices would be. Now I understand a man's time is important but c'mon. I went to Auto Zone and got the plugs for $9.16 and the valve cover gasket for $15.99. And he wanted $151.50!?! ? for the estimate? I can only imagine what the total would've been. I had a lot of work I wanted done and I thought that I would be of some value as a customer but I felt like he was just trying to scheme me. Sure, he would've ""zeroed"" out the estimate cost once I got the work done, BUT that locks me into the work or get screwed on the estimate. I bet this guy takes advantage of people who don't know any better. Maybe his work is good, but I walked out with a bad experience. more

I had been having trouble with my vehicle leaking oil everywhere. I was constantly adding oil to it every week. I finally got the money together and had the guys at the Pflugerville Brake Specialists reseal the entire engine. It took two days to get it done and they did a wonderful job. They cleaned the engine as they went, so it looked great when they put it back together with all of the new gaskets. It has been almost a week and the engine is holding oil and no leaks have been seen. Thanks for the excellent work. more

I had a tire wear issue after another shop had done my alignment. I decided to try this Brake Specialists for two reasons: I live up here and they have good reviews. They started to align the vehicle and noticed that I needed camber kits installed on both front wheels to stop the vehicle from wearing the inside edges of the tires. The previous shop never told me about my camber issue. I had them install the kits and align the vehicle. They even gave me a print out of the alignment, so I have a record of it. The other shop never even offered me a print out. My conclusion after this experience is to only use these guys for alignments and no other shops. Thanks for the honesty and hard work. more

I had Mike at the Brake Specialists in Pflugerville replace some of my front end components. I requested MOOG chassis components only and he was more than happy to fill my request (actually my dad requested the parts, since I don't know that much about cars). He even let me keep the part boxes. My front end is tight again and I will actually be able to keep truck from drifting all over the place. more

I had ordered a heavy duty clutch for my Dodge dually and took it over to Brake Specialists in Pflugerville for them to install it. They had no trouble installing my supplied part and they even gave me a ride home. The clutch on this vehicle is pretty tough, but they finished same day with it. They even picked me back up, so I could get the truck that day. I was very pleased with my experience and I will bring the truck back when I need to get my brakes done. more

Mike worked me in last minute last Friday for an alignment and tire balance on my BMW. I appreciated him working with my schedule. I will definitely be back to get my brakes done in about 2 weeks. Thanks Mike. more

I dropped my Honda Accord off at the Pflugerville Brake Specialists 2 weeks ago and had my timing belt, water pump, timing belt tensioner, idler bearing, tensioner bearing, spark plugs and plug wires replaced. They also performed a fuel injection service as well. They got all the parts and finished the vehicle in 1 day. I had done this same type of job on my other Honda at the dealership and it took them 2 days to complete. Needless to say I was very impressed with this location. The price was fair especially since they could do this work in 1 day. I will be back in the future to get my maintenance done on my other vehicles at this location. more

I was having some check engine light issues that several other shops were having trouble diagnosing. I got referred by one of my friends in Pflugerville to the Brake Specialists up there. They said that Mike Small could figure out just about anything. Mike is the manager at this location and he is an ASE Master Technician. I took time to read his accolades on the wall behind the counter. True to his billing, he helped the techs diagnose my issues and had me repaired within a about a day of bringing my vehicle there. Thanks Mike for your help. I know where to send my family and friends for their car repairs. more

From my past experience this place is the best in the area as far as having caring people that are dedicated to keep the customers coming back....I would not have a problem reccomending this place as a perfect place to go for service.... more

The Brake Specialists in Pflugerville have given us the best, most reliable service we can find in the area. We have had both our cars worked on there, and we are very pleased with the results every time. We can trust Mike to give us an honest estimate and his mechanics have never let us down. more

I had my vehicle towed to the Brake Specialists in Pflugerville, since my shifter assembly broke. They got the vehicle in same day and pulled the shifter assembly out. Apparently these shifters have a piece of plastic and a spring that break rather often on these assemblies. This same location said they have seen this a couple of times already. They ordered me a new shifter and had it installed before I got off work. I got the vehicle back same day which would have never happened at the dealership. I was very impressed with this Brake Specialists location. more

Excellent service at Brake Specialists in Pflugerville! I appreciated Mike's explanation of what needed to be done and confident that the person fixing them would do it properly. They were done in a timely manner and reasonably priced. I most certainly will take my car back to them for maintenance and any needed repair. Thanks Mike and crew!!!\r p.s. thanks for airing up my tires,too!! more

I brought my Mercedes in for its scheduled maintenance last week and was very pleased with the price of the service and the time it was done in. Usually, I have to leave my Mercedes at the dealership for 1-2 days to have scheduled maintenance done and the cost is quite high. The Brake Specialists in Pflugerville treated me right and want everyone to know that this is the place to go in Pflugerville. When my Mercedes needs brakes, I will bring it back here, since they will use OEM parts to do the brake job. The quote I got on my brakes was about $300.00 less than the dealership. Thanks Mike. more

Had great service at Brake Specialists. Had oil change, air filter replaced, and tire pressure checked. Excellant service at reasonable prices.\r \r Talk to Mike for excellant customer service. more

I WAS HAVING SOME WEIRD ISSUES WITH MY BRAKES ALWAYS WEARING UNEVEN ON THE FRONT. I TOOK MY VEHICLE IN TO THE PFLUGERVILLE LOCATION WHERE I MET MIKE SMALL WHO IS THE MANAGER OF THE LOCATION. HE HAD HIS TECHS LOOK MY BRAKE ISSUE OVER AND TOLD ME THAT I NEEDED THE FRONT CALIPERS REBUILT TO TAKE CARE OF THE UNEVEN WEAR ISSUE. I HAD THEM DO THE WORK ACTUALLY ABOUT 9 MONTHS AGO AND JUST HAD THEM RECHECKED BY MIKE LAST WEEK. THE PADS ARE ALL WEARING EVENLY. I AM VERY SATISFIED WITH THE REPAIRS AND THE HELP I RECEIVED AT THIS LOCATION. THANKS MIKE. more