As the Steve Miller Band so eloquently said ""Take the money and run"", that is exactly what Dacels Jewelers has done to my family NUMEROUS times. Over the past few years we've purchased at least 20+ high end time pieces totaling an embarrassing amount . Each and every time there was an issue with any of the watches, all under this fantastic warranty David & Ryan sold us on. We were led to believe Dacels would take care of any issues NO MATTER WHAT, that was the falsest thing from the truth! What we got were excuses; blaming each specific watch manufacturer for their lack of support to Dacels, poor customer service & follow up from David and Ryan. The list went on and on. Dacels even went as far as claiming they would be dropping these lines due to the watch companies horrible fallacies and difficulty to work with! Hmmm who is difficult to work with?
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