DICK'S Sporting Goods

I really enjoy shopping at Dick's Sporting Goods store http://www.dickssportinggoods.com near Grand Rapids Michigan. Every time I go there to shop, there is always great deals there. They have all your items you need for whatever sport you are interested in. From basketball to kayaking. We purchased something from the store that needed returned and the person who helped us return our item was of great service. She was very polite and courteous with us. She returned our items without much hassle either. We did not have a store receipt, so we ended up getting store credit, to which we went and bought other items from the store that we needed. Their clothing is also of a nice quality for a great price when it is on sale. The have clothes for older children and adults. My son loved the chance to climb on the climbing wall in the store too. more

I have to write about a good shopping experience I had at Dick's Sporting Goods in the Rivertown Crossings mall in Grandville. My son, who is NOT a shopper, informed me that he found 2 gift cards from Galyan's in his room from last Christmas. Needless to say, Galyan's had gone out of business about 6 months ago!Thinking he just lost out on a $20 present, I didn't want to make a trip down to the mall for nothing, So, I called to see if the gift cards were still usable.Of course, said the salesclerk! So down we went to see what he could buy. I wasn't particularly enthusiastic-I'm not a mall shopper because of the high prices, and Galyans was a very high-end store.But, the prices in Dick's seemed very reasonable-he bought a skateboard with the cards and some of his own money. While he was debating the merits of one skateboard over another, I did some browsing of my own and found a swimsuit for my daughter in the clearance rack for #9.97 which rang up for 4,58 at the register! The clerk informed me that all clearance items were 50% off! This discount shopper was very happy with her mall excursion! My daughter was also very excited to watch kids scampering up their rock-climbing wall! more

When this was Gaylan's you could walk into the store and knew that the associates knew what they were talking about. They understood what you needed. And they carried an awesome line of products. Now they have been bought by Dicks and the selection is not that great. And the customer service has gone down hill. They don't carry near what they used to. And the prices for what they do carry is outrageously high. I would not recommend them. Other than to comparison shop, and get your needs meet elsewhere. more