Cummins Appliance

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1708 Reisterstown Rd
Pikesville, MD 21208

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(410) 484-1333
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Cummins Appliance - Pikesville, MD
Cummins Appliance - Pikesville, MD
Cummins Appliance - Pikesville, MD
Cummins Appliance - Pikesville, MD
Cummins Appliance - Pikesville, MD
Cummins Appliance - Pikesville, MD
Cummins Appliance - Pikesville, MD
Cummins Appliance - Pikesville, MD
Cummins Appliance - Pikesville, MD
Cummins Appliance - Pikesville, MD
Cummins Appliance - Pikesville, MD
Cummins Appliance - Pikesville, MD
Reviews
( 54 )
( 1 )
( 0 )
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( 3 )

Best

I just wanted to thank you again for the wonderful service I received ordering my new Kitchen Aid refridgerator. You all handled it so quickly, smoothly and efficiently. From th...

Worst

The owners refused to give us the warranty we purchased due to the fact that I wrote a true (and negative) review of my experience purchasing a washer and dryer from them!

Service 7/21/2020

Two technicians(Joe and Steven) came out to fix my washer and icemaker on a Sunday evening. I was so disappointed with the service I received. As soon as I opened the door they both smelled like smoke and one of them reeked of alcohol. more
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Poor customer service 4/17/2019

The owners refused to give us the warranty we purchased due to the fact that I wrote a true (and negative) review of my experience purchasing a washer and dryer from them! more
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Deceitful Business Practices 2/3/2019

Mr. Cummins and his staff were incredibly rude to me after I purchased my appliances. They also upped the price by $120 after we had already done all of our research and were ready to purchase our appliances from them. Proceed with caution with this business. They are highly unethical. more
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Quickly, smoothly and efficiently 6/8/2011

I just wanted to thank you again for the wonderful service I received ordering my new Kitchen Aid refridgerator. You all handled it so quickly, smoothly and efficiently. From the wonderful salesman to the man who delivered it on Thursday. I couldn't of asked for anything so painless! more
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Everything went smoothly 6/6/2011

Everything went smoothly from start to finish as always. I appreciate your store. Thanks so much. more
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They know their stuff 6/1/2011

Cummins is a family owned business that has been around for many years. We have gotten several major appliances from them and have always been impressed with their service. They know their stuff and can answer any question you might have and you will not get the feeling that it's a canned answer. We always got delivery within a few days of purchase and they take the old appliance away for free or maybe for a $10 fee, I forget. Always polite and friendly, too. Can't go wrong here. more
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A professional and expeditious service! 5/27/2011

I wanted to thank you so much for your personal attention to the purchase, delivery and installation of the dishwasher for my parents. What a refreshing experience to have sunch professional and expeditious service! You can be sure I will call on your family business for future appliance needs. more
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Very knowledgeable 5/25/2011

We've bought at least ten major appliances from Cummins over the past 23 years and only once was their service less than stellar (and that one time they dealt very graciously with my complaint). They sell the best brands and offer quick delivery and haul-away of your old appliance for an extra $10, I think. Sales people are very knowledgeable. The location is right off the Beltway and there is good parking. more
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Always been satisfied 5/24/2011

Since moving to Baltimore more than 40 years ago, I have purchased all appliances from Cummins. I have always been satisfied and hope to continue dealing with Cummins for years to come. more
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I highly recommend Cummins Appliance 5/20/2011

I highly recommend Cummins Appliance Co. Their price was competitive and their Service goes beyond expectations. I called Cummins Appliance on a Monday to find out if they had a refrigerator model I wanted and they said they had just received one in and could deliver it on that Saturday as I requested (so I didn't have to take a day off from work) and would haul my old refrigrator away for just $10 and $30 to set up the new (reasonable compared to other appliance stores). I was not sure if the refrigerator would fit width-wise so the owner, Harvey Cummins volunteered to meet me at lunch and measure for himself to be sure. (Above and beyond the call of duty....nice service) The installers arrived on time and were courteous and knowledgeable. When I incorrectly thought they had delivered the wrong refrigerator they were willing to take it back with no argument and no charge and had told their men to put the doors back on the refrigerator. After checking other stores by phone immediately, I realized that this model was the one I had wanted but the model with the icemaker just came with a little different configuration in the freezer compartment than the one I saw in the store with just the water. I called back and asked that they continue delivering it. The installer politely removed the doors again (no easy job in the hot sun) and although they spent over 2 hours at my house due to my mixup, they were polite and did an excellent job and did not charge me anything additional. I would highly recommend Cummins Appliance Co. to anyone who wants an appliance at a fair price and good service. more
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Delivery staff did an excellent job 5/18/2011

I have purchased from you in the past and will need W/D, stackable W/D, portable D/W and I intend to come see you first. I prefer to support neighborhood merchants if possible. I had a much better experience this time opposed to when I purchased a stove range hood and dryer years ago. After that experience I purchased another new stove, ref and dishwasher at Lowes. The delivery staff did an excellent job. They were friendly, courteous, very helpful and had the attitude of taking pride in their job as opposed to many who portray the customer as a butler. more
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Howard is a true professional in his field 5/17/2011

Did all of this over the phone. Howard is a true professional in his field and I would trust him with all my appliance needs. more
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Very professional 5/16/2011

the delivery men were very professional and very friendly. more
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Very reliable and dependable 5/11/2011

All our appliances are from Cummings. We are very satisfied with your sales and service. You're very reliable and dependable. more
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Good work 5/10/2011

many thanks for your good work. more
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Very accomodating 5/4/2011

Howard, thank you for being so accomodating. more
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Very helpful in helping me 4/29/2011

The salesman, whose initials are SAK, was very helpful in helping me pick up the least complicated dryer possible. My old dryer also came from your store and lasted 16 years. more
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Great one-on-one attention 4/28/2011

I wish I had made my other purchases from you versus the bigger box store, i.e., Bray and Scarf, Ferguson, and Fretz. To be honest, bray & scarf was more convenient to my home but your store was more personable. Again, thank you for your one-on-one attention-- I will surely recommend you to others in my area. Have a great weekend, and give your doggie a cookie for me. more
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Very helpful 4/25/2011

We appreciate the effort you put forth to please us. Thanks. more
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Extremely pleased with everything! 4/20/2011

Delivery/installer was extremely kind, respectful and knowledgeable. Extremely pleased with everything! more
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Owner Message

  • Cummins Appliance provides one of the largest selections of appliances to Baltimore, Howard, Carroll, Harford, Anne Arundel and surrounding counties. Refrigerators, stoves, dishwashers, washers and dryers, microwave ovens, garbage disposals and ice makers in many colors, finishes and most major brands such as Bosch, Frigidaire, GE, Kitchen Aid, Maytag, Whirlpool and more!


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Additional information
  • Hours: Mon 09:00 AM-08:00 PM;Tue 09:00 AM-05:00 PM;Wed 09:00 AM-08:00 PM;Thu 09:00 AM-05:00 PM;Fri 09:00 AM-05:00 PM;Sat 09:00 AM-05:00 PM
  • Neighborhoods: Pikesville
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