Crossroads Expert Auto Svc

I have been doing business with these people for a long time. I find them to be friendly, trustworthy and extremely helpful. I have a total of four cars that I bring into them and they are always great to deal with. Prices are fair and my Daughter's can go in and expect to be treated with respect and kindness. I recommend them highly! more

When my vehicle would not start for me, a co-worker recommended that I have Crossroads Expert Auto Service take a look at it for me. I was getting sick of dealing with shady garages that I felt like were trying to take advantage of me. Let me tell you, I NEVER felt like that was happening here!!! They had diagnosed the problem with my car, and explained to me the best way to fix it. After I gave them the approval to take care of it, they had it fixed and ready for the road well before I thought it would be done! The gentleman that I spoke with at the counter was very knowledgeable and professional. He really helped comfort me through this stressful situation. When they handed me my bill it was very very reasonable. Heck, for the great service and quality work that they did for me, I actually thought it was a little low! After I got my car back, I have not had one single problem with it!!! After that one repair, they instantly turned me into a customer for life! I take all of my family members vehicles there for all services from oil changes to major repairs. I would and do suggest them to all of my friends and co-wokers, and would suggest that you take your vehicle there for any service work that you need done! more

Bad service, overpriced parts and labor, the only thing good about this place was the towing guy was helpful. more

I had my truck towed to this place because it was advertised in the Yellow Pages that they offer free towing if you have the work completed at their shop. When they called me and told me the price I was floored. It was $600 to have a fuel pump replaced. The price for the pump was almost $300 and the person on the phone informed me that was the cheapest price he could find. When I looked online I immediately found the part for under $150 and it could have been delivered overnight. When I went in to pay my bill I had to tell them to take the ""free towing"" charge off the bill. It should say, ""Free but only if you catch it on the bill."" Two days later I periodically started to smell gas and within a week it was evident the smell was coming from the back of my truck and by then a stain was forming on the concrete underneath my gas tank wherever I went. When I took the vehicle back to them they checked it out and said it was due to the gas lines being old and it was going to cost me another $100-200 to have ""sections of the line"" replaced. When I informed him I didn't have a gas leak when I brought it in I was told that ""maybe"" they could have loosened something in the process of working on the tank but it didn't change the fact that they are old. Subsequently I did not let them do anymore work on my vehicle and I will be seeking a new place to have any work done. \r Do not take your vehicle to this shop! They don't take responsibility for their actions and overcharge their customers for the work being performed. They will overcharge you for the parts and if they can come up with any excuse for the vehicle operating correctly later they will try and charge you for more work. \r more