I hate to have to write this review, because we've been to Crook's Corner before, and love their food and eclectic atmosphere. But we went there for dinner last night and had horrible service. We were walk-ins (I had called ahead for reservations, but was told they were booked up, but actually only reserved about half the tables, with the other half for walk-ins). It was a Sunday evening, around 6:40 pm, and we had a party of 4. When we arrived, we were told it would be about 5 minutes for a table. We went to the bar and were promptly served drinks. So far, so good. About 25 minutes later, and after another group of walk-ins that arrived after us was seated, we finally got our table. The 1st visit by the waitress was fine. Then the waiting began. When we looked around and saw 4 empty tables outside, and 2 inside, and were getting impatient, my husband went inside to see if he could speak to a manager. Turns out the hostess who sat us (late and after other walk-ins), was also the manager on duty. When my husband complained about how long it took to get seated, she claimed the tables were being held for another party (who never showed up). We had to flag down our waitress a couple of times, after sitting for quite a while with no drinks and empty water glasses. When we finally did get her attention, we got nothing but attitude. My husband saw that our drinks had been sitting on the bar for a while. And when we tried to complain again to the ""manager"", we got nothing but indifference. So we left after paying for the appetizer that we actually got (fortunately to feed our 8-year old, otherwise things would've gotten really testy).
So while Crook's does have some great, original food, their service staff needs a complete overhaul (except for the bartender). Not only are they bad at their jobs, they completely disrespect customers, even repeat customers.
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