Brought my 2006 Highlander in for 80,000 mile service and replacement of all wiper blades and possible replacement of the entire passenger side wiper arm. But this arm was not corrected or replaced. I spoke to Jason who said that he would have the wiper assembly replaced, at no cost to me. He wanted to correct the situation to my satisfaction and I'm bringing the car back tomorrow (Jan 23). I'm very satisfied with Jason's follow-up. He represents Crestmont Toyota very well.\r
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