Crest Honda

I found a number of online ""customer"" reviews (including at least one here) that were obviously written by Crest Honda staff. The reality doesn't match the over-the-top praise these reviews spew out. I tried to buy a car for my wife from Crest this past weekend, but Crest made that impossible. Everyone we talked to was a new employee - the ""senior"" guy had only been there six months. They tried every sleazy car-sales tactic on us, and when they finally figured out we weren't the kind of customer to fall for their games, they simply made sure the car was priced so high that we walked. We drove home, found the same car listed at Cookeville Honda, called them on the phone and told them the price we needed. They agreed over the phone, we drove from Nashville to Cookeville, and the deal was done in 45 minutes.\r \r Crest doesn't deserve your business unless they make some big changes to their business. Pros: Easy to get to Cons: Sleazy sales tactics, high employee turnover more

Not only did they give me more than my car was worth on my trade, and do everything possible to earn my business, they went above and beyond my expectations when an unexpected situation arose. My mother passed away the day after I bought the car and I was to pick up my new honda the following day. Crest was so concerned for my wellbeing that they gave me a loaner car with no questions asked to get home in to handle arrangements. They didn't want to send me back to NC in the car that had yet to be inspected, so just sent us in one of their cars. They were unbelievably compassionate- far beyond what my expectations could have been. I would recommend them over any other dealership I've done business with and they have earned my business for life. Pros: the people I dealt with were genuinely caring and compassionate people Cons: no cons more

I thought it fitting to let anyone who reads these Reviews to know that the previous review by Mr. Jaco is misleading. He is the service manager at Crest Honda. They are very deceptive and misleading in all of their buisness dealings. It is no doubt that he has recieved good deals and service as he manages the service department. This is just another example of the shady buisness practices used by this dealership. Stay away. The people at Darrel Waltrip Honda are more upfront and honest. Stay Away from Crest if you want to buy a new or used vehicle. it was shady before ownership changed hands and it appears that the same thing continues today Cons: Misleading every step of the way more

I received an unsolicited USPS mail advertisement, which had as its return address: \r \r ""SR-14 (Rev 9/06) Processing Distribution Services\r 2102 Nelson Miller Parkway\r Louisville, KY 40223 \r \r OFFICIAL BUSINESS - Do NOT DISCARD\r \r YOUR DOCUMENT IS ENCLOSED - OPEN IMMEDIATELY!""\r \r Note that there is NO reference to Crest Honda. On the contrary, the intent of the envelope wording appears to be to deceive the recipient into thinking it might contain something of importance...CERTAINLY not an advertisement and solicitation to sell automobiles.\r \r I might note that I have NEVER purchased an automobile from this firm. I purchased a part for a 1993 Accord approximately 8-10 years ago, but that is the extent of my past experience with them. Therefore, they are likely purchasing addresses from some spam operator or database of some sort; a cold-call process. I am not sure what type of potential customer would respond to such an attempt to deceive as this--certainly not my type!\r \r I, and many of my automobile-buying friends and neighbors, object strongly to such a flagrantly deceptive advertising campaign and will not purchase from a company which participates in one. If they are willing to deceive us in this manner, what OTHER lengths will they go to in order to sell us a product???\r \r I call on Crest Honda to cease this type of ad campaign. It is counterproductive and obviously HURTS, rather than HELPS, in securing business from my family, who are generally enthusiastic concerning Honda automobiles. We have had good service from the company's products.\r \r Charles F. Jones\r Hendersonville, TN\r Cons: See note: deceptive advertising mailer. more

I HAVE PURCHASED MANY VEHICLES AND HAD ALL THE SERVICE WORK PERFORMED AT CREST HONDA. ALWAYS HAD GREAT SERVICE FROM FRONT TO BACK. RECCOMMEND TO MY FAMILY AND FREINDS. Pros: FRIENDLY, PROFESSIONAL, HONEST more