Crack Team

Chicagoan, somewhere you have received incorrect information. We fix thousands of basement cracks/leaks successfully and provide a life-time-of-structure warranty. Most of the time, there is water present. The only time that we will put off the repair is when there is so much ground water that water is actively flowing (not just dripping) from the opening. If you truly had a repair done by The Crack Team - Wheeling, IL - then call the office and speak to me (Patty Petersen). We have very very few warranties but stand behind our work and take care of every issue brought to our attention. Please identify yourself when you call (as Chicagoan) - we will take care of you immediately. We just don't know who you are so we cannot help you solve your problem. Pros: Accredited Business BBB, member of NARI, RANWC, CAI, ACTHA Cons: Customers that register complaints anonymously! more

Based on the way that they fix cracks and the material that they use, they will never be able to seal cracks. The crack must be completely dry for their epoxy to adhere.... this is virtually impossible and will never be the case. Also they do not prioritize warranty repair customers. Their fees we >$1000 which I cannot re-coup. I now have to find a more reliable service. Pros: I can't think of one Cons: Poor methods and materials more