I went to Coyote Crossings with 4 other friends and was told that outside wait for an hour and 45 minutes, and the inside wait was an hour. We chose to wait for the inside due to the shorter wait. However, after an hour and 15 minutes of waiting, we asked the hostess how much longer we had to wait, she informed us that there were 2 people in front of us. I was at the bar and a couple who had come later than us, by at least 30 minutes, was seated before us. Meanwhile, over 4 tables outside had opened up and when we asked when we'd be seated, there were at least 3 tables that could accomodate us, yet they did not seat us. We ended up waiting 2 hours before my friend told the hostess, if you do not seat us, we will leave. Conveniently, they were able to seat us, but it gets better. We sat down and NOT ONE SERVER GREETED US, OR GAVE US SILVERWARE, OR EVEN ASKED IF WE NEEDED WATER. We waited 15 minutes yet no one came. We ended up leaving due to the poor service. My friend spoke to the manager and he gave him a paltry $30 gift certificate. Any reputable establishment would have comp'ed the entire meal. He was rude and did not care how he was treating us. He was not welcoming to all nationalities and condescending. The gift certificate has no significance to me, since I will never step foot in that establishment ever again. The table that they sat us at, there will 3 other open, the same exact size open, even when we asked how much longer we had to wait. I will report them to the bureau. DO NOT PATRONIZE THIS ESTABLISHMENT!
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