Best	Great Service Recently Edison replaced a power pole & forgot to hook our cable back up. First, technician Paul came out & got the TVs & internet back. Good job. However, one TV again went out l...
Worst	Cox has the worst customer service ive ever seen terrible customer service, lef drywall all over my bed and multiple places in my house, was unkind when the so callled professional came to set up our house wifi phone and tv, but...

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Recently Edison replaced a power pole & forgot to hook our cable back up. First, technician Paul came out & got the TVs & internet back. Good job. However, one TV again went out later that day. Next, tech Kris came.. not only did she get our cable box going for that one, but she really is a wonderful role model for girls & women: smart, articulate, knowledgable. Cox should send her out to speak to girls in schools & clubs about considering this line of work. She was a great ambassador for Cox & showed that women can be doing different sorts of work like this. more

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Cox has the worst customer service ive ever seen 9/22/2014

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terrible customer service, lef drywall all over my bed and multiple places in my house, was unkind when the so callled professional came to set up our house wifi phone and tv, but forgets the phone and never told us how to connect to the wifi. trying to call both offices in santa barbara to talk to someone, but constant computer generated answering machines that get you no where. Thank you cox for forming a monopoly in santa barbara and making all these nice people here deal with your terrible customer service. 0/10 more

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