Yes. I brought my Kia in for oil change and concern for noise I was hearing. My wife brought it in for same reason and had a bad experience. She did not deal with Garrett. I dealt with Garrett and will now tell my wife she just got the wrong person. Garrett took the time to listen for the noise with me in the car listening also. When the car finally made the noise, he asked technician to sit in back seat and listen. I wish my wife would have been here for this experience instead of the one she had.
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