Cool Water Orthodontics

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4085 Mallory Ln 200
Franklin, TN 37067

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(615) 778-1800
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Reviews
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Best

I looked for an orthodontist who I could trust not only with my smile, but my time. Every visit has been pleasant, I love the women at the front desk! They are so helpful and alwa...

Worst

I have been a customer of this office for 2 years, consistently paying them every single month. Never been late! Unfortunately, Holly the front desk, didn't seem to care when sh...

LOVE this office! 7/3/2014

I looked for an orthodontist who I could trust not only with my smile, but my time. Every visit has been pleasant, I love the women at the front desk! They are so helpful and always go out of their way to make every payment and appointment as easy as possible. I love the fun atmosphere and Dr. Michael is a true artist when it comes to smiles! I'm glad I chose this office. more
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Disgusted 5/15/2014

I have been a customer of this office for 2 years, consistently paying them every single month. Never been late! Unfortunately, Holly the front desk, didn't seem to care when she charged my account $600 because my account hadn't been paid off as soon as she'd like. After no help with her, I asked to speak with the orthodontist, Dr. Sawaf to see if we couldn't come to some agreement but to no avail. I never received a call back, email, nada. I am absolutely appalled with their lack of customer service. If you are looking for an orthodontist, KEEP LOOKING! more
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Additional information
  • Hours: Monday and Wednesday 10:00 AM-5:30 PM Tuesday 9:00 AM -5:00 PM Thursday 10:00 AM - 4:00 PM
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