Cool Stuff

Used to be cool stuff now it's just crap stuff. Haven't been in awhile and when I went in I quickly noticed a significant change, first off it's now owned by new people, and boy they really treated me and the few customers they had not very well. This place use to be filled with customers and a lot to choose from now a lot of the shelves look baron as well as their clientele . This , I think is the reason why, I walked in with a few of my items to sell one item I had was worth a lot of money, I talked to one kid who didn't know what to do when this heavy set guy comes over with these white zombie fake contact lenses ( u know the kind that are piercing bright white , trying to b cool) and starts acting like the bald guy in the show pawn stars saying all the cleche things like it's the economy rt now u won't get that much for that item and other things he said was so textbook pawn stars anyway when I proved to him the value of it and was only asking a lot less than half of what I paid he got upset and walked off, I swear I did nothing to make him angry I think it was just the fact that somebody might know something more than he does. So he then says one of the other guys will help me with my other items. After waiting 6 or 7 minutes while the heavy set guy did nothing but talk to his friend and fart around he sees I am getting impatient and comes over and tells me he cannot buy any of my items and he has no use for them. What a joke and a huge waste of time , gas and life. I miss the old owners and staff they were fun and we did good buisness all the time. Needless to say I will not be going back there. I wish I had 2 more hands so I could give that place 4 thumbs down. more

I waited while my friend conducted a transaction. They declined to purchase what he was selling and I commented on how it was OK for them to sell it to him in that condition but no OK to buy it back and that it was never used. A heavyset gentleman had the audacity to say "" How do we know you didn't f**k it up. It was fine when we sold it, you could have f**ked it up all on your own."" Needless to say i will be posting an article on my experience at cool stuff and if this upcoming article does as well as my other articles, it will be on page one of Google within 3 weeks. Look for it more

this place has great customer service as long as you dont stand around in silence, just ask anyone (girl or guy), a ? and they are very knowledgable and happy to answer... also they have the BEST prices in hampton roads FOR SURE! dont hate on this place, it truly is the best around for games, movies, or books, CD's, action figures, etc... more

Ok store with semi cheap used video games/systems/DVD's.. The big problem is their lack of customer service. there is none. Most of the girls who work here are punk's who dont know how to talk to people. I went in to buy some games(xbox360) and the girl(if you can call her that) went to look for a game i requested(NFS: Most wanted),she then got a phone call. he helped the customer on the phone then proceeded to forget about my query and help another customer.. I asked her if she had found anything and she acted as though she didnt know what i was talking about and said she would help me after she got done helping the customer she skipped me over for.. When i told her she was just helping me look for a game,she then said .""Oh yeah"", we aint got it.. I got the manager to look for me and he found one.. I now frequently spend my money at another location called ""REPLAYS"" at 1830 kempsville rd, in Virginia beach.. No i dont work for them and my only connection to them is where i spend my money at now.... Pros: Good amount of stock. Ok prices Cons: lack of customer service more

They have good games&movies for sale.The problem with Coolstuff is they insult & harrass their custumers and starting fights people and i know for a fact that a friend told me that they practice black magic ,and follow their custumers 2 their home and stalk them at their jobs.they need 2 be closed down before they hurt themselves.GameStop is better then Coolstuff Pros: good games Cons: employies have problems more

Cool stuff is awesome. For those of you who don't really trust used stuff like I did , should try this store. With three kids who are into electronics and games should try it. I've gotten lots of games fromt his store and yet to have any problems with the CD-DVD-Xbox-WII_DS_and others that I purchase here. more

This store is a great place for getting games. You can even call the number to see if they have a game. I have bought mosty of my games here. Pros: Lots og games and collectiables for cheap Cons: they only take games in good conditions, too many scratches and thye won't take more

GOOD: Pros: cheap games, cd's are always in great condition. Cons: they open around noon, game availability is not guarnteed. more