Sean showed up at my house within the 2 hour window (point #1) and was super friendly (point #2). He was patient with all the questions I had and gave us a good gauge on the life left in our AC unit, and what to expect a couple years from now. He was honest with his answers, he could've bullshitted me and I wouldn't have known, but he didn't just tell me what I wanted to hear, which was great. The problem took longer than I expected to fix because he had to run down to Englewood to pick up a part, but it's not his fault there's traffic on a Thursday. Overall, I think he did a great job, gave us good recommendations to how to take care of the unit, and finally gave us a working AC to fight the 100+ degree weather. Don't know how they compare with other companies, but I'd use them again.
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