Made an appointment to meet the owner over my lunch break to discuss shoddy work they had done to my vehicle (2010 Lexus). I met with him I got the "Oh, we'll have to check with your adjustor..." and led me to believe that everything was going smoothly and the adjustor was “buddy-buddy” with him. A few days later he called and asked me to come in right away because the adjustor had an issue with some part of the repair - then left for lunch before I arrived!!! Secretary said that he'd be back in an hour or so as they were having a family lunch break. I didn’t return - or have time to each my *own* lunch either of those days.
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