Concerned Dental Care of the Bronx

I love this place, My family is always well taken care of. Very open honest and just an over all great place to come for dental care of any kind. I am very pleased with all the staff and Dr. Please keep up the good work. Thanks for everything. more

Love this place. My family and I are well taken care of. Staff is great. I am very pleased with everyone. more

I really like the service and reception I get when I visit. The staff is excellent, courteous, respectful, and always resolve my issues. I have been coming here for years. I relocated to Brooklyn but still drive an hour to come here. Melinda and Lucy are great. more

Concerned Dental has a hard working, dedicated staff. Lucy made me feel very welcome and before I left the office she made sure that all of my needs had been met. Thanks for the great service and attention!! more

This is to inform you that Melinda Rivera is a great worker!! She was very pleasant. Thanks for everything! more

Dr. Ben Mallman was an exceptional and professional Doctor. I felt completely at ease and was completely satisfied with the job he did. Very courteous and friendly! Thanks for everything! more

The staff as well as the dentist are very professional and they do a great job on all the dental work a patient may need. more

A great bunch of staff workers. They treat you with great care. I look forward to my visits. more

The staff is excellent always willing to resolve any issues. I had a few billing mishaps with scheduling, other than that, the service I receive here is great... Thank you :) more

I vistedtheoffice on a sat. for an emergency visit with the oral surgen. Upon entering the facility I was never greeted by the young lady by the sign in sheet. When notifed that receptionist how I was a new patient and never been there before she stated just sign in and when I get to yor name then I will give you your paper work. While filling out my paper work the 2 ladies at the front desk were gossiping about shopping and the girl by the sign in sheet must have been on serveral personal phone calls while biting her nail. So unprofessional. After 3 hours of waiting I was finally called in. A young hispanic guy starts talkingt me about my procedure and was acting like a doctor. When I told him that he was not a doctor he looked at me andlaughed. I didnt find anything funny. Then I finally meet the doctor Dr. Maurer. Very unprofessional and rude. He then administered the injections for the procedure. Not even waiting for the area to be asleep/numb hestarted yanking on my tooth. I told him that I was in extreme pain and he did not listen to me. My experience was a complete mess. Evenchecking out the office was a mess. I was interested in an implant after my extraction but the receptionist named margie was very rude and was wispering to he fellow co worker that I had a green chart which meant I could never afford it. That was sterotyping me for no reason. I would never recommend this office to know one and when asking margie for a manager she stated that she was manager and that any complaint went to her and then I ask for Dr. Fensterstock and she stated I am the boss so address me as one. I Hated that place every second I was there. So there it is. Hope he changed his staff members as well as the dr.maurer and his male assistant. more

I am always greeted with respect, bright smiles and that makes all the difference for me. Margie has been especially helpful and ready to answer my questions, as well as Lucinda. I love my cleanings. How many people can say that? more

Very informative about procedures being done. Made me very comfortable. more

I went to this dentist multiple times from 2009 - 2010. The office staff is always rude and you always wait at least 30 minutes before you're seen, but the dentists seemed good enough and it was close by so i continued going. To my demise! They did root canal with a crown that is loose at the bottom, then 3 months after they were recommending that i get the crown refit and replaced - and that i pay for it! I suggested that means that they didn't do a good job in the first place and the endodontist just brushed it of saying ""it happens sometimes"". As is this wasn't enough, they always make you pay up front for services before you can even go back to see the dentist. No problem - right? Wrong! despite this they have somehow decided to tack on additional charges for the services done in 2009 and paid for at that time. I have since started seeing a new dentist that has a professional and pelasant staff, where you don't have to wait, and they have up to date services (like nitrous oxide). This may seem like an easy option (especially if you're a resident at Monte) but for your own sake please avoid. more

As far as visiting a Dentist I will definitely recommend Dr Jay Fensterstock. I called early in the morning regarding a tooth ache that?s been bothering me for a while. To my surprise they gave me an appointment the same day and they took care of it. It was done quickly and with no pain, plus I did not cost me an arm and a leg. \r Thanks! Dr Fensterstock\r Pros: Fantastic Service, reasonable prices Cons: no cons whatsoever more