Comstock's Bindery & Bookshop

I'm really shocked to hear the 2 negative reviews below. Back when I was growing up in Auburn I used to buy, sell, and trade books to Comstock all the time. He was great with a kid then teen who loved to read and was very encouraging as to new genre's and titles to read. Recently I have moved back to Auburn and stopped in to visit. Same guy I remembered! He obviously didn't remember me (it *has* been 25 years), but he was still friendly and welcoming. I don't know what happened in the cases below, but I've always had a positive experience at Comstock's. more

More than rude! The seedy owner verbally assaulted me on the sidewalk because my dog stood in his weedy planter to look in the store window to spot one of his cats. The guy was yelling, cursing, and threatening! Now I understand why everyone I have met in Auburn won't go into this store. This man is surely a maniac. more

Here my horrible service story. I have been there 3 times & it was smooth I turned books got credit. Bought more books. My third time I hadn""t used all my credit I had like $2.49 or $3.49 after the books I picked. I was given my card with the credit remaining. Heres where my great idea went bad. I thought this is great take in books read & get new, what a great concept. Since I had the credit went in to get more books I had 3, went to the counter & handed my card with credit & books, waiting for total. I was asked how I got this card. I told him, you from my credit on my last visit. He claimed he wouldn""t give me the card with credit. How else would I have gotten it don't know where to buy it. He was mean & nasty. I finally said take money off its not worth this 3 bucks. Flash forward, today a year & 1/2 later. I brought books again I figured that was just a bad day for him. You know the elderly. It happened once maybe just a bad day. I support Auburn business. So when he totaled my amount to $13.00 I asked if I see them. I wanted to get an ideal of what really was worth bringing or sending my sister. He got mean and beligent about how I was wasting his time & money. I was trying to explain myself. When you bring $175.00 in books & get $13.00 I would rather send to my sister not get a lousy damn quarter. His wife finally stood up and said to him you aren't even given her a chance to explain. She did apolize and told me to she would just leave. Now mind you it has been a year and a 1/2 since our last incounter over the $3.00. So I leave. When I get home my husband asked why am I so upset and crying. I tell him, he calls them to find out if this is normal business practice. Then She get snasty & starts lying to him. That I am there all time hassling them over price (that was my 4th time). I never said anything the first 2 times , just got books and the third was when he acused me of writing a $3.00 credit on a paper he supposedly never gave me. Not nice Pros: trade in for new books Cons: mean people who would rather not listen only yell. more